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"Staff have been amazing. I forgot his name but the van driver was very polite and very professional, soft spoken and well- mannered. JC on the front desk was always funny and very welcoming and helpful. To the maintenance guy that sorted our air-conditioning for 2 nights, bless him, he was very patient and very professional. To the girls in the restaurant, lovely smile in the morning to greet us for breakfast is a very nice experience. The guards by the main entrance are very polite and well mannered. We truly enjoyed our short stay 4D/3N. The staff running the place are exceptional, truly the face of Filipino world class hospitality. The location was amazing. So many good places to eat, our favourite being the Ka Lui Restaurant, it is similar to Subo of Boracay. We love Puerto Princesa and Best Western Plus-The Ivy Wall made it extra special. Thank you everyone."

"Staff very courteous, location very convenient ❤️ it , till next trip "

"Everything was perfect "

"Beautiful resort style, with huge rooms and wonderful staff"

"Clean room. Great location. The staff was always helpful. I didn’t like their coffee and the food in the restaurant was not very good. "

"Staff were super friendly, always ready to help. For example, the maintenance worker and security guard informed us that we had a flat tire, they then filled the tire with air for us. Before I could get it fixed, it was flat again. I asked the staff if they had a car jack so that my husband can place the spare on, but they did it themselves without hesitation. I would highly recommend staying here while visiting Puerto Princesa City."

"Lovely hotel. Great pool. Great breakfast. They made pancakes in character shapes. Welcome drink and water with fruit infusions available too"