Search Hotels Near Thompson Park, Hamilton

"The room was okay, but the door frame was not secure. It was hard to tell if the door was closed and could see sunlight through one side of frame."

"Clean room and great amenities "

"Pre booked a certain room, got there to be told the room I booked was not available, then was offered a DOWNGRADE, which I considered, til I took a look in the room and it was disturbing! The pool nor the hot tub was in service, which was part of my options in choice for the hotel I wanted. Staff was very polite and helpful. "

"The room was clean and comfortable. The bed was really low to the ground, so if you're fat, like me, then it took a while to roll out of it. The restaurant selection needs to improve too. The Hydraulic Bar was pretty lame when it came to food selection. The front desk staff was really good."

"Dirty room, broken loud bed, sunken in room floor which makes the bed creak and echo in room, broken elevator- disabled walked 3 flights to room, construction in community areas, breakfast out in open of construction- dust and dirt everywhere, price was COMPLETELY UNACCEPTABLE FOR STAY, ROOM, AND BUILDING!!"

"clean room parking easy breakfast is good "

"The biggest problem had to do with the staff not being able to get into the housekeeping. We asked for extra blankets and pillows for our 2 kids who were sharing the pull out. They told us there was a bag in the closet. The blanket that was in the bag was filthy. I called the front desk and asked for more and they said they could not get into housekeeping so we had to use sheets. Then the conditioner in the bathroom was either empty or broken. Then we called the next day for extra blankets and pillows, they could only give us 1 pillow and 1 blanket even though our room was booked for 4. The bed was so hard and uncomfortable we didn't sleep much, the tvs didn't have any streaming at all (which is petty but weird that in 2026 they don't have smart tvs in a nicer place like this). We also asked for paper towel and toilet paper, which I guess they could only offer 1 of each to. We asked for a later checkout but they could only allow a max of an extra hour. We were never offered any complimentary anything or even a discount on our bill when we voiced how unhappy we were. I just expected better for what we paid. "

"Everything was great!!! Food and the birthday gift!"

"The room has a horrible smell !!! I wish it smelled like the lobby. "