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"Warm welcome from all staff. Clean and comfortable. Really good food, served with a smile. Our second stay and would definitely return and recommend to others."

"Staff lovely. Ample parking. Breakfast delicious. Room was ok, could do with an uplift. Good overall."

"The welcome we received at check in was probably the best welcome ever at a hotel. Our room was squeaky clean and we had a gorgeous relaxing view over the golf course. We ate in the onsite restaurant one evening, sensibly priced and great food, again the staff were exceptional. We loved the use of the pool and its other facilities. All in all it was a fabulous stay, we hope to visit again."

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"Super cute establishment! Room was super clean, room service came every day and replenished everything. 2 complimentary bottles of water provided every day. Staff literally bent over backwards to accommodate every step of the way. The restaurant was absolutely fire!!"

"A great old hotel / pub with links to the TV show Dad's Army. The old part is atmosphric while the new part is comfy and modern. Great location in centre of town overlooking the river."

"Will always stay hear when in Norwich... excelant"

"Run away from the "KIng William" room 109 and Expedia. The shower controls were not working. The on/off control was not working so as you turned it, it went from off to trickle to off and anywhere in between. The hot cold went from cold to maybe warm, to off to trickle. What the heck. The second night I was allowed to go to room 106 so that I could take a better shower... newer controls but no hot water at all. On to room 105 with a working shower. If we had booked the place ourselves, we could have had a refund and left. We felt like we had no option to leave because there was no one to talk to at Expedia. the walls in 109 were also paper thin. We could hear the people next door as if they were in the room with us even though they were using a conversational volume. We even knew when they blew their nose. The second morning we left without even eating our "free" breakfast ~ that's how badly I wanted to get the heck out of there. I do have to say, though, the staff did what they could and were very friendly. I will never book thru Expedia again."

"Lovely main meals and breakfast. Staff were very helpful and polite. Very quick service considering they were short staffed due to illness."