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"Overall, this is a great hotel and we really enjoyed our stay. The breakfast was excellent, and the staff were all very friendly and welcoming. The only downside was the pool area, which had limited seating—just four loungers by the pool and a few extra chairs downstairs near the bar. Service could also be improved. When we had issues with our room (such as hot water and lighting problems), it took over an hour for someone to come, even after being told help was coming right away. Simple requests, like extra water bottles, also took longer than expected."

"Wonderful hotel and staff - especially Wilfred at the front desk."

"The room are very clean, no smell. And new. The bed is amazing. And good size for the price. Worth the stay. "

"Staff was very friendly and accommodating."

"The staff was Great! The food in the Indian restaurant was excellent. The room was The reason it has 4 stars is because if you want to do anything outside of the hotel, you need transportation; it is pretty far out of town. There are Uber, Bolt, Private Service and Taxis. "

"Had a very nice stay at Trademark.. Very expensive hotell in Kenya but good location at Village Market mall with a lot of restaurants and shopping. Nice pool area on the roof top and very freindly staff.. "

"Clean"

"The stsy was good but the Sauna should be free. Its shown as the booking has a sauna. "

"Very nice property and friendly staff"