Search Hotels by Independent in The South

"I would not recommend this resort for travelers accustomed to standard hospitality. Unlike any other resort I’ve visited, they do not provide housekeeping services unless your stay is longer than 7 nights. When we requested fresh towels, it took over three hours for them to be delivered. Furthermore, the check-in process was exhausting; we were forced to listen a 20-minute sales pitch just to get our room keys. To top it off, the pool bar was already closed by 5:00 PM, which is very disappointing for a resort."

"Excellent location for families going to disney! Clean and kid friendly. Would definitely stay here again!"

"The room exceeded our needs. Everytime was great the only complaint I have was it was really crowded trying to leave after checking out. The elevator was crowded about 3 times and we had to split the family to be able to go downstairs. Not an issue if you’re on the first or second floor. We left on a Sunday so expect heavy traffic"

"This resort is in need of some major modernization upgrades. Very outdated."

"Room was runned down. Damaged and dirty doors, towel hooks falling apart, carpet floor transitions pocking thru. Showers not cleaned after cleaning crew was done. Overall impression. I am not sure how is this facility labeled as 5 star hotel. "

"I recently stayed at this hotel and had an amazing experience from start to finish. The staff was exceptionally friendly, attentive, and always willing to go the extra mile to make sure everything was perfect. They made me feel genuinely welcomed and taken care of throughout my stay. The room was spotless, comfortable, and well-equipped with everything I needed. The overall atmosphere of the hotel was relaxing and inviting, and it was clear that a lot of care goes into maintaining the property. I truly appreciated the level of service and would not hesitate to return in the future."

"Trying to park at the hotel was challenging, however once we found the parking garage across the street we were good. We had an amazing view on the 63rd floor. My only complaint was the shower smelled like mildew and the lack of hooks for towels to hang... Staff was great"

"This is a good hotel in the middle of the city. Great customer service and quality amenities "

"The staff were very helpful."