Search Hotels Near The Observatory, Santa Ana

"Great day"

"Clean and lean room. Staff allowed us to change from single bed to double with ease. We were not aware that parking was extra cost. Bummer! Close to airport. Could use a refresh to public areas. "

"Friendly staff, clean and comfortable room, nice breakfast and very accommodating of our dog. Will stay again on future visits to Huntington Beach."

"front desk staff prioritized incoming phone calls over guests waiting in the queue to check in"

"From the first day of my stay until checkout, my experience was very disappointing. We had to switch rooms multiple times due to ongoing issues. The first room had bedbugs, which forced us to move immediately. We then upgraded to a remodeled room, which looked much better; however, the WiFi was extremely poor and unreliable, making it difficult to use. Because of this, we had to move a second time. In the third room, the WiFi was finally acceptable, but the air conditioning did not work properly. The room was very hot for the last two nights, which made it uncomfortable and difficult to sleep. Additionally, our room was not properly serviced—there were no clean towels provided, and housekeeping did not maintain the room as expected. While I will say that the customer service staff were polite and did their best to assist, the overall experience was unacceptable. I am especially frustrated that I was charged for an upgrade despite the ongoing issues and lack of satisfactory accommodations. Overall, I did not get much rest during my stay and left very dissatisfied. "

"Clean room, excellent staff"

"great hotel . excellent hidden hotel . close to john wayne airport an newport beach . great restaurant. awesome pool an hot tub. "

"Exceptionally clean, well maintained and staffed, all things working properly, as expected."

"The room I had stayed in had roaches in it. When I first checked in the 7u7 "