Search Hotels Near The Galleries Shopping Centre, Bristol

"Excellent hotel, great location. Spacious room. Dog friendly. Only 1 thing still to be resolved, was I paid for the hotel,Parking and Pet separately with clear request for separate invoices, as I paid everything on arrival and make the request in advance before I arrived and at check in. yet when I checked out they had put everything onto one invoice. Apparently would have take time to resolve but I couldn’t wait. They said they would email-l it to me. But still not received and also reported that even with booking correspondence - I have never received any of their emails- not even junk. Hence wanting the invoice printed when I leave. I would have thought a weeks notice and a call and reiterated when I checked in, the importance of separate invoices was enough time to get ready for me. Minor if rectified and if the email is received- apart from this would highly recommend and would happily use again. "

"Room was spotless, well provisioned with drinks and biscuits. Good quality bathroom products. Bathroom was very bijou! Only thing that was a little disappointing but everything else was superb. Staff were so helpful and friendly- lovely choices on bar food"

"The room was clean and staff good. Was surprised that the cleaning staff had left the window open though, so it was very cold when I arrived and took a while for the room to warm up. Dinner was a little disappointing - stick toffee pudding was dry and tasted stale. Breakfast was amazing though and made up for the lousy dinner experience."

"Excellent rooms, we booked 3. Great location, comfy beds, will definitely stay again."

"All good "

"Check in was very fast and lovely polite staff. Room was spotless and very quiet we had a really enjoyable stay! "

"It was dirty under the beds . "

"Excellent reception, nice upgrade, room large, clean and well equipped "

"Great spacious room, very accommodating for us travelling with a baby providing a travel cot, extra towels and a changing mat. Luxurious staff and very friendly staff "