"This was our first time going and we enjoyed it. The waterpark is really for the kids as there is no pool for adults to just float in; only the lazy river. We enjoyed the lazy river however, when it is packed and kids are pushing, going crazy and not paying attention to who is around them, it was not so relaxing. It would be nice if they had some music playing in the background and if you don't show up earlier in the day, good luck finding a table you don't have to "rent". They should look at smaller tables so they can fit more.
The room was comfortable and came with a microwave and small bar fridge.
There is no daily room service so you need to call for fresh towels and have your garbage's emptied. They quickly fulfilled our request which was great.
The shower head was horrible. It had a built-in hand held but the whole thing constantly shook with no water pressure.
The breakfast was great at Alto's but dinner at The Tavern was not so good. I had the half rack of ribs and they were dried out. I had two ribs and couldn't eat anymore. The bar didn't know how to make simple drinks like a black Russian or a Cosmo. It had to be remade and still, not drinkable. The fries the kids had were fine.
Overall, it was a clean hotel with a great waterpark and we will come back during the winter to get away. "
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