Search Hotels Near The Citadel Mall, Colorado Springs

"We truly enjoyed the breakfast and dinner at the property. Every staff member was extremely friendly and welcoming. If we ever return to the area we definitely would stay there again "

"Yes."

"Got the food was great the service was awesome the rooms fantastic but the most part that I loved about this place was the shower the shower was great it was hot in the shower sprayed hard I love that I'll definitely recommend this place to anybody else"

"Great location downtown. Parking garage onsite estra but very convenient. "

"We got a room with a king size bed and there was only two tiny tiny little square pillows on it. It’s a king size bed. There should be four king size pillows on the bed not two tiny pillows that don’t need equal out to one pillow."

"Everything was good, clean, my biggest and only complaint is someone came to my room in the middle of the night with a key, tried to get in, knocked, and said “oh they gave me this room key, sorry” at around 9:30/10pm Major safety and logistical oversight. If I hadn’t turned the lock, the hotel would have given someone random my room key while me and my girlfriend were sleeping. We were also woken up the following morning at 7:50am to someone knocking on the door to “double check it was empty” Everything else was great"

"If the staff weren’t so nice, I would give this property zero stars. Again, to start positive: the employees are very nice and professional. And that’s where the positives end. I hadn’t realized this was a motel, what with the word suites. Walls are so thin, I could hear person a floor above pacing and baby a couple doors down screaming. The metal toilet paper holder fell off (note: employee at desk very kind), there was no soap (except a tiny circle bar of hand soap), no shampoo, etc. no coffee maker. There was a stovetop and cabinets but cabinets were empty. No cup to boil water. No pan. No silverware. Also, no hairdryer, etc. the radiator when set to 80 degrees just emitted cold air. I needed the white noise to try to block out the noise so I froze. I guess that’s it. I won’t be staying here again. Despite the nice employees. Maybe if Red Roof invests a lot in a major renovation it could be a nice place to stay. "

"The room was not clean. The amenities were not maintained. Had to ask twice for towels and toilet paper. The staff was very nice and courteous, but the property needs maintenance."

"The staff was absolutely amazing! Room was super nice, the experience was second to none. I wil be going again. Thanks for the great experience!"