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"Most of the staff was great. The reception desk staff was awesome and accommodating. They have smaller personal refrigerator that can be used for a milk jug if youre traveling with babies. The staff at the bar was really friendly. "

"The team at the hotel are outstanding. As a guest you are welcomed to the hotel as family. I highly recommend this hotel"

"Great location"

"I made an error with the date of my booking. David was extremely accommodating and quickly solved our problem."

"The Dean was a great spot to stay. Really convenient to the city parking (which they validate for a cheaper rate), downtown shops/restaurants, and the ferry. The room was very clean and comfortable. We didn’t have time to check out the pool or gym, but they looked awesome "

"The location can’t be beat—it’s right on the water, quiet, steps from the train station and a short walk from town. The staff were super helpful and the room was spacious and clean. If you don’t need a big breakfast, there’s a lovely cafe down the street with amazing coffee, hot chocolate and pastries. "

"Excellent location, very friendly and accommodating staff. Would 100% stay here again!"

"Great location! It was great to be 2 minutes from train station. Our quad room was large and well-appointed. Water was very hot, and bathroom was updated. The staff was excellent. Special shout out to Dylan and Rita: it was great to see their smiling faces for breakfast each morning. The pub was a nice place to spend downtime. The wifi was a bit wonky at times, but since we weren't there on a business trip, it didn't matter much. "

"Our second visit here, this hotel is a great value, restaurant is excellent."