Search Motels in Terrell

"The rooms were very clean, the staff was great very friendly and accommodating. The breakfast was good- all the pastries were individually wrapper, hot cinnamons rolls. The lady even made me turkey sausage for me since I have dietary restrictions. I would recommend this place & stay again. "

"Overall, my stay at Sparks by Hilton was good. The location was convenient, and the front desk staff were pleasant and helpful throughout my stay. I traveled from Georgia to Texas after purchasing a home in Forney and stayed from March 30th to April 2nd. My experience took a turn on my last day due to a billing issue that caused unnecessary stress. My flight was changed from an early morning departure to later that evening, so I requested a late checkout. I was advised to speak with the manager at 7 AM. When I did, she informed me the late checkout fee would be $50. I explained that I had already paid a $25 incidental deposit and asked if I would only need to pay the remaining balance. She confirmed yes. However, I noticed my card was charged immediately while the $25 deposit was still pending. Before leaving the desk, I locked my debit card. As I was walking away, I received another attempted charge of $31 and some change, which raised concern. I returned to the desk for clarification, but I did not receive a clear explanation. Due to the uncertainty, I contacted my bank and canceled my card to protect myself. Clear and accurate billing is very important, especially when traveling, and I hope management reviews this process to improve transparency and prevent similar situations for future guests. This situation left me feeling uneasy and concerned about the handling of my payment information. I would appreciate clarity and proper resolution regarding these charges. Thxs"

"Family friendly! Kids loved the pool"

"Very pleased with our stay. The staff was very courteous and addressed our needs. The room was very clean. "

"Good"

"Better quality of towels would be better."

"Very accessibly point "

"Very clean"

"This was on wonderful stay and the property is very clean, the staff is wonderful, and from top to bottom one of the best hotel stays we've had in years. The front desk is friendly and accommodating, the breakfast staff is on top of everything including keeping the area clean and restocked, and the maintenance staff was on point. They were even mopping the floors and wiping down the walls and buttons of the elevator multiple times in our staff. Very well run! I would highly recommend!"