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"Clean room and safe parking onsite."

"Spacious room. Clean. Warm. Easy parking"

"Bathroom was not clean, toilet or shower. Heat pump was only blowing cold air. Reception was very unhappy when we arrived and when I complained before check out she looked under pressure and upset as there were other people staying wanting to complain. Her welfare I was concerned about and could very well be an investigation by the council. The lifts had mixed messages on how many people can be in lift and also the weight on 3 stickers were all different. There was no certification ticket any where. The stairs were out of commission so what does one do in a fire???? The Hamilton City council have a lot to explain as does the hotel. No one was available to take our complaints after hours. The VR in the name must stand for Very Rundown. Shocking stay!!!"

"Clean room, helpful staff "

"Enjoyed the stay, breakfast was ok .. "

"Handy for Te rapa with lots of facilities"

"The room was nothing like the photos, there were large stains on the floor. It wasn’t the cleanest. On the photos the carpet was newer and there was an aircon on the wall which seems to have been placed there for the photos. No smoke alarm and the tv had no channels. "