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"Very friendly staff, nice paid breakfast. Not a fancy hotel, but clean"

"There are no check-in staff at the motel, so you have to check-in at a different hotel and then come here. That guy was pretty nice and friendly though. The shower had a tiny drain and no shower tray, so the bathroom completely flooded, even with a short shower. There is not stove or anything in the "kitchen". There was a leak coming from behind the fridge too, so a constant pool of water on the floor. It was pretty noisy with other guests making noise and no staff to do anything about it."

"In the heart of Hamilton city, this location is a gem, despite the age of the hotel."

"Great"

"Room was very tidy and the lovely lady on the front desk when we checked in was so friendly. She went out of her way to ask about our car situation (I had called earlier to say we may not make the booking) Also the person I spoke to on the phone (apologies I can't quite remember their name - Michel?) was very accommodating and kind to talk with. We have loved all of our stays at Distinction :)"

"Great location and nice staff. Friendly staff. Recommended"

"The property is beyond tired, I'd guess it is primarily used for social housing. Did not feel safe for 2 female travelers. We considered going to the warehouse to purchase new bedding. In the end we stayed with other friends. The man that checked us in was polite. Would not recommend under any circumstance."