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"Some things were great, some things were a bit off. The property itself is very nice and the play area for kids on level -1 is really great. Our son enjoyed playing there for a few hours. The pool is also nice, but the hot tubs outside are quite small. The concierge was able to arrange babysitting, which was really nice, except they got the times wrong so I was really glad I double checked before the babysitter came. They also couldn't tell me the price correctly, which resulted in an awkward situation with the babysitter. My wife has a dairy allergy and it was great that the restaurant has a menu with allergy information. However there was only one item on the whole menu that my wife could have. We really appreciated the efforts of "

"We had a great stay at the Kempinski High Tatrus. This hotel had an established, genuinely 5 star feel. It knows what it is, and delivers brilliantly. The setting is outstanding, with a frozen lake and snow on the ground, but we didn’t see a cloud in 4 days. The service is great, and the breakfast generous. The room was spacious and the bed was comfortable; there is a pillow and duvet menu… all in a great stay. "