Ratings based on 848 verified reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia-verified reviews
1 out of 5
by a verified traveller

Posted 09-Jun-2019
I thought it was horrible staff was rude felt dirty ended up leaving
1 out of 5
by a verified traveller

Posted 07-Jun-2019
even though my hotel confirmation showed free breakfast, the hotel demanded to pay for breakfast.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 31-May-2019
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 06-May-2019
4 out of 5
by a verified traveller

Posted 03-May-2019
It gives a Royal feeling for the stay Food was good
5 out of 5
by a verified traveller from brooklyn, usa

Posted 02-May-2019
Such a great resort. Very clean and everyone was so nice. Highly recommend. Very close to the Taj
5 out of 5
by a verified traveller

Posted 01-May-2019
Everything was excellent ......food....service...surrounding.... Clean & friendly staff.....thanks
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 22-Apr-2019 on Hotels
5 out of 5
by a verified traveller

Posted 22-Apr-2019
We took the Mughal Suite. The Rooms and the food is excellent. Theres also a massage chair inside the room. The service is excellent. The only thing that doesn't live up to expectations is the size of the pool which got overcrowded on the weekend.
5 out of 5
by a verified traveller

Classic old style resort with excellent service.

Posted 16-Apr-2019 on Hotels
Classic old style resort. Service excellent. Helpful arranging private driver and guide for Taj Mahal and fort. The price was very reasonable and no pressure or sales pitch. SPA is quite relaxing and professional. Book early as spots get taken. 40 minute head massage with coconut oil was a hit with hubby. Suggest the male massuse from Nepal. Large, spacious area with lovely gardens. ITC was fully booked but no sense of crowding. (Unless at bar at 5 pm.);-). Lots of Brits there. Beds are comfortable. We opted for staying two nights at ITC, rather than a 4 hour drive to see sites from Delhi. Nice to see the countryside and have full access to local sites. I wish I could remember the name of our guide, but cannot, I would fully trust ITC Concierge Manager to point you in the right direction of personal guides, rather than the touts at gate and on line. He helped us learn and enjoy everything and was even an excellent photographer. The Indian restaurant was excellent as well. ITC "Thumbs Up". We hope to stay again soon. Uber from Delhi airport for cash is possible. ;-).