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"Excellent all around. Fantastic value. "

"Beautiful hotel and so close to everything."

"I’ve had the pleasure of staying in top small luxury hotels around the world. While this hotel isn’t of THAT quality, it isn’t far off at all and it’s remarkably reasonably priced. If this hotel were in San Francisco, it would cost $695/night. The service is exceptional—they anticipate every guest need. The staff is friendly, and wants to pamper their guests. This hotel is immaculately clean, modern, and every little detail has been thought of. I thought that i was staying in an art deco meets Japanese meets Chinese palace. I cannot recommend this place highly enough. Don’t forget to drink the tea or coffee in the room. It puts US hotels to shame. If i’m ever lucky enough to be in Tainan again, i’m definitely staying here. Note: I was skeptical of unanimous 10 ratings from all reviewed. It seems like ratings given by friends and family, eg stuffing the ballot box. It isn’t. It’s totally legit and deserved!!!"

"方便"

"The property is great in general. However, the reception counter people do not seem to be professional. The previous day we borrowed bikes from their concierges and left our GPS holder on one of the bikes. The concierges found the holder and properly documented it for lost and found. The next morning when we were checking out, we asked the reception counter staff twice if they found our holder, and both times they told us no without checking the lost and found paperwork. As we were leaving, we asked the concierges outside and they took us to the reception counter located the holder and the paperwork."