"My room was clean, quiet and comfortable. Check in staff was professional. This hotel claims that it is smoke free (cigarettes, vaping, pot) Someone on my floor ignored/didn't care about the regulations because they were toking away. This was brought to the attention of the staff more than once and by multiple guests.
But it you like your room and stagnant, you're in the right place. On the second night of my stay, my heating and cooling unit went out about 12:30.. I waited an hour to see if it would come back on. It did not. I called down to the desk to have someone check it out. The gentleman from the front desk came up and looked at it, and confirmed it was out. I asked to be compensated for the evening; he wanted to move me to a new room at 1:30 am. At that point, I just wanted to sleep, so he said he'd leave a note for the manager.
Checking out the next morning, I repeated all of this to the checkout person. She offered an apology and said there was no maintenance person on staff at that hour, which is understandable. There was no offer to make it right.
I sent an email to the manager, explaining the situation. She was sorry about everything, but again, no offer to make it right. I responded, letting her know that in my mind, the staff did not resolve the issue. I haven't heard back from her. All of this to say that customer service is lacking from the top down."
"The room was very clean. But the property itself is outdated he needs an update on lots of things and they need to be repairs done very poor conditions."
"Staff was very pleasant . The room was nice and clean. Breakfast was decent. Parking could be better especially the drive between buildings but it was a pleasant overnight stay. I will stay there again."
"The breakfast did not have many healthy options… no plain yoghurt only sweetened and full of coloring, no brown bread only white.. for a diabetic no options. Everything else was fabulous"
"Katelyn greeted me at check-in and was more than helpful as my nerves were frazzled from finding this remotely located site. You need better signage!! Despite reconstruction ongoing at second floor, clean-up was also ongoing. Breakfast was tasty, offered nice and vast variety beyond your signature cinnamon rolls. All personnel were helpful and friendly."
What's it like to stay at an apartment in Syracuse?
You can choose from 70 apartments in Syracuse for your stay. Make sure you visit the university campus and seek out the acclaimed theatre scene while you're here.
Are you considering an apartment instead of a traditional hotel?
Often offering more space than a traditional hotel room, an apartment comes with a kitchen, so you can cook some of your meals. Apartments are ideal for families who want the conveniences of home, and also for couples looking for something with a more local feel.
How many apartments are there in Syracuse?
Expedia has 70 apartments to book in Syracuse.
What can I expect from the weather during my trip to Syracuse?
Although weather is just one factor, it can really affect your travel plans, especially if you're planning an extended stay in Syracuse. The hottest months are usually July and August, with an average temperature of 19°C, while the coldest months are January and February, with an average of -2°C. The snowiest months in Syracuse are February, January, March and November, with each month seeing an average of 35 cm of snowfall.
What should I see and do in Syracuse?
Visitors speak highly of Syracuse for its theatre scene and university life. Cultural attractions include Landmark Theatre and The Oncenter, whereas Onondaga Lake Visitors Center and Lake Onondaga are a couple of picturesque spots to enjoy the outdoors. Other places in town to visit include Onondaga County War Memorial and Clinton Square.
What's the best way to get to and around Syracuse?
Knowing a bit about the transportation options can save you time when you get to your destination. Fly into Syracuse, NY (SYR-Hancock Intl.), which is located 4.9 mi (7.8 km) from the city centre. Otherwise, you can search for flights to Cortland, NY (CTX-Cortland County), which is 31.5 mi (50.7 km) away. To see more of the surrounding area, ride one of the trains from Syracuse Regional Transportation Center or New York State Fair Station.