Verified review
8/10 Good
Shaheb
2 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jan 2026
Windsor Hotel and Resort
Property class: 5 and above
Choose dates to view prices
Photo gallery for Windsor Hotel and Resort
Reviews
5.05.0 out of 10
Located close to Shahjalal University of Science and Technology, Windsor Hotel and Resort provides a free breakfast buffet, a poolside bar and a free daily manager's reception. Indulge in a Swedish massage, a manicure/pedicure and a body scrub at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a rooftop terrace and a garden.
The current price is âč4,623
âč4,623
âč5,848 total
includes taxes & fees
4 Oct - 5 Oct
Popular amenities
- Pool
- Hot tub
- Breakfast included
- Spa
- Parking included
- Free Wi-Fi
Room options
Check availability for these dates
Available filters for rooms
Showing 2 of 2 rooms
View all photos for Classic Double Room
Classic Double Room
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Twin Room
Deluxe Twin Room
- 1 bedroom
- Sleeps 2
- 2 Single Beds
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About the area
Located in Sylhet, Windsor Hotel and Resort is connected to the airport. Notable landmarks in the area include Shrine of Hazrat Shah Jalal and Seven Sisters Falls. Shahjalal University of Science and Technology is another place to visit that comes recommended. Visit our Sylhet travel guide
103 Airport Rd, Sylhet, Sylhet Division, 3100
What's nearby
- Adventure World15 min walk - 1.3 km
- Shrine of Hazrat Shah Jalal9 min drive - 8.7 km
- Shahi Eidgah9 min drive - 8.0 km
- Shahjalal University of Science and Technology10 min drive - 5.5 km
- Keane Bridge11 min drive - 10.2 km
Getting around
- Sylhet (ZYL-Osmani Intl.)15 min walk
Restaurants
- MEATUP7 min drive
- Kuisine Sylhet7 min drive
- Hot Spot8 min drive
- Safforn8 min drive
- àŠȘàŠŸàŠ àŠàŠŸàŠ àŠ°à§àŠžà§àŠ€à§àŠ°àŠŸ8 min drive
About this property
Windsor Hotel and Resort
- Luxury family-friendly hotel near Shrine of Hazrat Shah Jalal
- Located close to Shahjalal University of Science and Technology, Windsor Hotel and Resort provides a free breakfast buffet, a poolside bar and a free daily manager's reception. Treat yourself to a Swedish massage, a manicure/pedicure or a body scrub at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a rooftop terrace and a garden, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
- You'll also enjoy perks such as:
- An outdoor pool and a children's pool, along with sunloungers and a lifeguard on site
- Free self-parking
- Hot springs on-site, a theme park shuttle and supervised childcare (surcharge)
- Charcoal grills, luggage storage and tour/ticket information
- Room features
- All guest rooms at Windsor Hotel and Resort boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
- Extra conveniences in all rooms include:
- Free tea bags/instant coffee and electric kettles
- Bathrooms with showers and free toiletries
- 43-inch flat-screen TVs with digital channels
- Decks/patios, wardrobes/cupboards and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- Train station pick-up shuttle (surcharge) from 7:00 AM to midnight
- Train station shuttle on request
- Bus station shuttle (surcharge)
- Ferry terminal shuttle (surcharge)
- Shopping centre shuttle (surcharge)
- Theme park shuttle (surcharge)
- Train station drop-off (surcharge)
- Free self parking on site
- Limited on-site self parking
- Wheelchair-accessible parking and van parking available
Food and drink
- Free buffet breakfast available daily 7:30 AM to 9:00 AM
- 3 restaurants
- A poolside bar
- Couples/private dining
- Free daily manager's reception
Things to do
- 24-hour health club
- Children's pool
- Full-service spa
- Hot tub
- Indoor/outdoor hot spring
- Outdoor pool
- Playground
- Sauna
- Steam room
- Table tennis
Family friendly
- Children's games
- Children's pool
- Fenced pool
- Laundry facilities
- Lifeguards on site
- Outdoor pool
- Playground
- Supervised activities for children (surcharge)
- Trampoline
Conveniences
- 24-hour front desk
- Guidebooks
- Laundry facilities
- Luggage storage
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Housekeeping (daily)
- Proposal/romance packages
- Tour and ticket assistance
Business services
- Business centre
- Conference centre
- Meeting rooms
Outdoors
- Barbecue grill
- Garden
- Picnic area
- Pool loungers
- Rooftop terrace
Full-service spa
- 4 treatment rooms
- Aromatherapy
- Body scrubs
- Deep-tissue massages
- Facials
- Hot springs open from 10:00 AM - 10:00 PM
- Hot springs water temperature - 38 ÂșC
- Indoor hot spring
- Indoor/outdoor hot spring
- Manicures/pedicures
- Outdoor hot spring
- Spa open daily
- Swedish massages
- Thai massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 10 accessible parking spaces
- Accessible bus station shuttle
- Accessible train station shuttle
- Front entrance ramp
- High-pile carpet in room
- Lift (122 centimetre wide door)
- Tile flooring in room
- Valet for wheelchair-equipped vehicles
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
- Wheelchairs on site
More
- Designated smoking areas
- Double-glazed windows
- Lifeguards
- Locally sourced food prioritised
- Locally-owned and organised tours and activities
- Some LED lighting used
- Vegetarian dining options
Room amenities
Bedroom
- Blackout drapes
- Premium bedding
- Tempur-Pedic mattress
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 43-inch flat-screen TV with digital channels
- Pay films
Food and drink
- 24-hour room service
- Electric kettle
- Free bottled water
- Restaurant dining guides
- Tea bags/instant coffee
More
- Air conditioning
- Connecting rooms available
- Desk
- Desk chair
- Iron/ironing board
- Laptop workspace
- Phone
- Safe
- Water-efficient toilets
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: USD 10 for check-in between 11:00 PM and 7:00 AM
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the ferry terminal, train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
- Late check-in fee: USD 10 for check-in between 11:00 PM and 7:00 AM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Pool access available from 10:00 AM to 10:00 PM
Hot springs access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Does Windsor Hotel and Resort have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 10:00 PM.
How much does it cost to stay at Windsor Hotel and Resort ?
As of 3 Oct 2026, prices found for a 1-night stay for 2 adults at Windsor Hotel and Resort on 4 Oct 2026 start from âč4,623, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Windsor Hotel and Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Windsor Hotel and Resort ?
Self-parking is free at this property.
What time is check-in at Windsor Hotel and Resort ?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Late check-in is available from 11:00 PM to 7:00 AM for a fee of USD 10.
What time is check-out at Windsor Hotel and Resort ?
Checkout is at noon.
Where is Windsor Hotel and Resort located?
Located near the airport, this family-friendly hotel is 3.4 mi (5.4 km) from Shahjalal University of Science and Technology and 4.2 mi (6.8 km) from Shrine of Hazrat Shah Jalal.
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Reviews
Windsor Hotel and Resort Reviews
5.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.0
Cleanliness
8.0
Amenities
2.0
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 2 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
Reviews
Verified review
2/10 Terrible
Fahim
5 Apr 2026
Disliked: Cleanliness, staff & service, property conditions & facilities
I was supposed to stay here for four nights, but I had to bail early because the experience was honestly exhausting. It started with the breakfast; I was promised a buffet, but because the hotel was mostly empty, they just served the same three items two days in a row. Unfortunately, I ended up with a bad case of food poisoning after eating there.
Things went from bad to worse when I realized some of my personal items had been stolen. When I went to the manager, I expected a serious response, but they basically brushed me off. There was no urgency and no accountability.
I decided to check out early, and while the hotel promised to refund the remaining nights, theyâve been completely dishonest about it. They denied the refund through Expedia, and despite promising me directly that theyâd fix it, they never did. The empty hallways should have been a red flag. Donât make my mistake. Avoid this place at all costs.
Stayed 4 nights in Mar 2026