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"Great location, friendly staff"

"I am very disappointed with my experience at this property. Upon check-in, I was informed that I had to pay a certain amount deposit in order to receive the lockbox code. It was unexpected and was not communicated prior to the check-in, I felt so uncomfortable at the time. The cleanliness of the property was also below expectations, although I chose not to make an issue of it at the time. However, upon check-out, I was advised that only partial amount would be refunded, with the remaining allegedly charged for an “upgrade.” This is extremely concerning, as I never requested or agreed to any upgrade. It is unclear what this charge relates to. Overall, this whole experience made me feel very disappointed and uncomfortable. "

"Great location for event we attended Staff were helpful and friendly Provided gluten free options at breakfast which was appreciated Room good size for the 3 of us Just needed a bit more focus on cleaning here and there as bedside tables were dirty and found some hair in my son's bed "

"Enjoyable stay clean and bed was comfy Thanks"

"Neither"

"Good experience"

"For a hotel of this standard, there were some letdown areas. Shower head wouldn’t stay up, air conditioning didn’t work properly, and while there were plenty of staff in the restaurant, the service was slow and lacking experience around what was/wasn’t offered at the hotel. "

"Great location for kids sporting events. Perfect location for a short, sharp trip"

"On arrival everything was great. Staff at the reception were welcoming, got a recommendation for dinner and the room was perfect. The bed was also exceptional. I can't fault it. The exit was not so easy. The sensor to open the rollerdoor just wouldn't work. The driveway was on an incline so here I am going up and down trying to find the sensor in a concrete floor with no luck at all. I called reception and said I was trapped. A young man answered and said 'hold on a minute' then hung up on me. I waited a minute or 2 and no one came out so I called back. While the phone was ringing I see a man walk out and open the rollerdoor. He didn't hang around though it would have been nice if he said something. I found this extremely rude."