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Brooks Woodland Preserve
Explore the great outdoors at Brooks Woodland Preserve, a lovely green space in Petersham. Wander the forests or discover the area's countryside.
Swift River Reservation Hotel Reviews
Swift River Reservation Hotel Reviews

Publick House Historic Inn and Country Motor Lodge
5/5 Excellent
"It goes without saying that the property is exquisite. The accommodations are phenomenal. The rooms are quiet, clean and comfortable. However, the one aspect of our stay that stood out repeatedly was the interaction with the staff. Unfortunately we can only give a 1-star review. When we checked in - the front desk kept answering the phone while we were trying to check in. It was very off-putting. When he finally did attend to us, it felt like his mind was someplace else because he kept repeating himself and talking with the other staff member. When we checked out, the front desk attendee did not ask whether we enjoyed our stay, if there were any problems, what room we were in, etc. It was a very hurried and non-personal experience. A word to management: a quick re-training for front staff in customer service and interaction might be in order. Other than that - the property speaks for itself. This property might benefit from self-check-in service. "
A verified traveller stayed at Publick House Historic Inn and Country Motor Lodge
Posted 1 day ago
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