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Park Hyatt Suzhou

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Luxury
4.5 star property
8.6

Excellent

Luxury hotel near Jinji Lake

Located close to Gate to the East, Park Hyatt Suzhou provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a body treatment, a body scrub or a facial at the on-site spa. The on-site international cuisine coffee shop, Living Room, offers lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ₹21,821
₹25,443 total
includes taxes & fees
21 Jun - 22 Jun

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Suzhou Industrial Park
  • Pool
  • Spa
  • Pet-friendly
  • Kids’ pool
9.6 out of 10, Exceptional, 34 reviews
The price is ₹29,141
₹33,978 total
includes taxes & fees
16 Jun - 17 Jun
Four Seasons Hotel Suzhou
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Similar properties

Exterior
Hilton Suzhou
Suzhou Industrial Park
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
9.4 out of 10, Exceptional, 105 reviews
The price is ₹8,179
₹9,537 total
includes taxes & fees
26 May - 27 May
Hilton Suzhou
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Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 188 to 188 for adults and CNY 94 to 188 for children
  • Airport shuttle fee: CNY 1300 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 6:30 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Park Hyatt Suzhou have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM to 10:00 PM.

How much does it cost to stay at Park Hyatt Suzhou?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Park Hyatt Suzhou on 21 Jun 2026 start from ₹21,821, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Park Hyatt Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Park Hyatt Suzhou?

Limited spots are available.

What time is check-in at Park Hyatt Suzhou?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Park Hyatt Suzhou?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Park Hyatt Suzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 1300 per vehicle applies.

Where is Park Hyatt Suzhou located?

Located in Suzhou Industrial Park, this luxury hotel is 1 mi (1.6 km) from Jinji Lake, and within 6 mi (10 km) of Gate to the East and Suzhou University. Pingjiang Road and Humble Administrator's Garden are also within 9 mi (15 km). Xinghu Jie Station is 16 minutes by foot and Hualian Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.6

Cleanliness

8.0

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 8 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

Reviews

Verified

6/10 Okay

Wei

Liked: Cleanliness, staff & service
Staff were extremely courteous and the room was spacious. Air conditioning felt uneven in the room where some areas are warmer than others. The room card was very difficult to use when tapping in the elevator trying to access your floor. Front staff said they are trying to upgrade their system so the cards are not the most sensitive, replaced my room cards and the same issued persisted.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

JWan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
like the gardening a lot... remind me of the Park Hyatt Kyoto
Stayed 2 nights in Apr 2024
Verified

2/10 Terrible

Anqi

Liked: Property conditions & facilities
Room is way too warm, the air is blocked, can’t breathe
Stayed 1 night in Feb 2026
Verified

8/10 Good

chinching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅館整體品質良好，但未見進步。服務人員的服務態度逐漸失去熱忱了。 房務工作包括房間整理清潔較以前馬虎許多。
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

PENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lin

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Xinkai

Liked: Cleanliness
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

PEI-CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

COREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Service level needs Training

Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Meihua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020