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Mercure Suzhou Downtown

3.0 star property
Mercure Suzhou Downtown blends traditional charm with modern comfort, putting travelers in the heart of the city with local flavors and discoveries just steps away.

Choose dates to view prices

Located in central Suzhou, travelers are surrounded by shopping, dining, and entertainment. The hotel's Su Garden restaurant offers satisfying meals, while the on-site gym helps maintain fitness routines. Free in-room WiFi keeps everyone connected throughout their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

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9.6 out of 10, Exceptional, 34 reviews
The price is ₹29,271
₹34,130 total
includes taxes & fees
31 May - 1 Jun
Four Seasons Hotel Suzhou
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 200.0 per stay.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 58 for adults and from CNY 29 for children
  • Rollaway bed fee: CNY 200.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Mercure Suzhou Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Suzhou Downtown?

Self-parking is free at this property.

What time is check-in at Mercure Suzhou Downtown?

Check-in start time: 2 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Mercure Suzhou Downtown?

Checkout is at noon.

Where is Mercure Suzhou Downtown located?

Located in Gusu District, this hotel is within 3 mi (5 km) of Shantang Street, Humble Administrator's Garden and Suzhou Museum. Suzhou University and Hanshan Temple are also within 6 mi (10 km). Pinghe Lu Station is only a 5-minute walk and Pinglonglu East Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 26 out of 46 reviews
Rating 8 - Good. 15 out of 46 reviews
Rating 6 - Okay. 1 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 1 out of 46 reviews

Reviews

Verified

10/10 Excellent

edmond

Liked: Cleanliness, property conditions & facilities
Good hygiene, warm welcoming and helpful staff, good breadfast, very present stay, except the entrance is not well directed
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Yasin

Liked: Cleanliness, property conditions & facilities, room comfort

One night s

Excellent for a budget hotel, room.was large, modern and very clean Breakfast was very average
Stayed 1 night in Jun 2025
Verified

8/10 Good

Du

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店干净，地理位置也不错，可惜没有衣服送洗服务
Stayed 3 nights in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常适合自驾游

离旅游景点非常近，自驾（又担心限行）且喜欢徒步的朋友们可以放心选择。
Stayed 3 nights in Mar 2021
Verified

10/10 Excellent

Terence H W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒

很舒適，可免費洗烘衣物，近地鐵站，附近走5分鐘有些餐廳及大超市。唯一缺點是飯店入口不在大馬路旁，去景點得一直搭車，不過，CP值算高~
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new hotel near suzhou station and subway station
Stayed 3 nights in Dec 2019
Verified

8/10 Good

HUICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性价比高

酒店很新，性价比高 柜台服务可以加强，譬如办理入住时有人排队，几个服务人员还在柜台旁边的房间里面说笑，让住客感受很差，另外早餐选项相对单调 不过整体而言试一间性价比高的住宿选项
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
ent location. doonConvenient location., but would not like to stay in another Mercure again.
Stayed 5 nights in Nov 2019
Verified

10/10 Excellent

현진

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

프랑스 멜쿠르로 동일한 수준

편안하고 친절한 호텔 조식이 좋음
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near MRT station, connect to most places of interest.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the restaurant don't speak English, but at the front desk do, otherwise excellent
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Chiaching

Liked: Staff & service, property conditions & facilities, room comfort

不錯

房間舒適，只是地板可以再乾淨一點！Check in 的速度要加強！大致上是很不錯的！
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Samson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適酒店

酒店很整潔和現代感，性格比高，mercure 品牌一般都可以。淋浴水壓也夠，只是附近有建築工程，稍有噪音，隔音未完善。
Stayed 1 night in Oct 2019
Verified

8/10 Good

Ling-Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valued for money

It's not very close to the train station, have to take taxis or subway (1 stop), some areas are not allowed to walk through. There's a shopping mall across the big road, 10 mins walk. If you wanna stay walking distance to the train station then it's not a good option, but overall this hotel is valued for money.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is clean stylish and spacious. The service is very impressive. The room is contemporarily decorated. The breakfast buffet has a good selection of food. There is also complimentary evening snacks service in the lobby lounge area. The French style hotel is really value for your money. Love the hotel. Will come back to see all the staff and the robot delivery machine.
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台的服务小姐态度真的很好，百问不烦。出了因为门口在施工，其他都很好。
Stayed 3 nights in May 2019
Verified

8/10 Good

Chen Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性价比很高的酒店

酒店很新很干净，设施设计都很不错，床头有插座，电动窗帘，房间感应灯。离苏州火车站只有一站地铁。出门离万达广场很紧，附近还有一个大的生活广场。到苏州落落脚非常适合，价格便宜。
Stayed 1 night in May 2019
Verified

8/10 Good

CHANGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

생각보단괜찮은 호텔

위치가 아주 훌륭하고 근처에 먹을곳도 생각보다 많음. 지하철이 가까워서 여행객이건 출장객이건 괜찮을듯하고 조식도 좋았음
Stayed 1 night in May 2019
Verified

8/10 Good

P-MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien une fois trouvé

Très bien, par contre localisation eronnee sur le site comme sur maps.me. Une fois trouvé très bien
Stayed 1 night in Apr 2019
Verified

8/10 Good

Tam

Liked: Amenities, property conditions & facilities
整體感覺不錯，有現代感。但細節整潔度不足，牆角、枱面、電視搖控都有灰塵和跡，另很多房間都沒有廁所門，早餐時間是7-10。
Stayed 2 nights in Apr 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
言葉が全く通じない。国際的なホテルを目指すなら最低限英語を理解できないと、さっぱり意思疎通ができず苦労した。 エアコンの設定も全くわかりにくいアイコン岳を見て操作するので わかりやすい表示と丁寧な説明がほしい。
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

CHI-SHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員素質，房間設施，早餐多樣，可提早入住整題都很好，若有增加24HR咖啡機服務，那就更完美了
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel

The new "smart "room is very cute.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is within walking distance to th subway. It is also just a few minutes drive to the Suzhou Railyway.The breakfast is good and the staff are courteous and helpful. I've enjoyed my stay there.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens, sind sehr zufrieden. Zimmer bestens, Frühstück super.
Stayed 2 nights in Mar 2019