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"The room was very clean and the bed was very comfortable. Great value for the price. Nice, central location , but a little removed from the noisiness of the bustling downtown area, which was a plus. Cleaning staff were very friendly and helpful. When I needed anything or had questions, that’s who I would ask because front desk staff (all three that were there during our stay) were not very helpful or friendly, bordering on downright rude. "

"Convenient to points of interest "

"Building works in progress limited services "

"Liked the area the hotel was located in, nice and quiet, hotel entrance and reception area was very welcoming and looked lovely "

"Our room was 004. Reception did not speak English and made no attempt to understand anything. One of the doors to the car park could not be locked as it had been forced and part of the frame was missing, this meant anyone could enter the passages to rooms. Room 004: window restraint was missing so we could not open window safely. The shower head was broken, could not raised, the soap dispenser in the shower was loose. The wc seat was broken. The soap dispenser by the sink was on the floor having been pulled off the wall- hence NO soap by the sink. Bulb missing over the sink making it difficult with limited light. I have already contacted Hotels.com auto talk and told this will be looked at. The pool was very nice I have stayed at the Hotel some years ago but will not be staying again. The whole hotel needed a refresh, including the very poor buffet breakfast. Nothing could compare with a B&B Hotel!!!!"

"The hotel was excellent, from the service at reception, to the cleanliness of the room. The proximity to La Rochelle was also perfect."