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"4th time we have stayed at this hotel, it is alittle tired but still worth staying"

"Great hotel in the best location for discovering Bilbao!"

"Perfect stay. Had everything we needed"

"Had a great stay. Surprise goodies every morning was a pleasant treat. Location was perfect for our exploring. Central to all directions we ventured out to. For the days of no exploration needed the pool is well situated, receiving the majority of sunlight throughout the day. Location of the pool also, it maintained a peaceful and quiet atmosphere. Limited equipment in the gym, but definitely enough given the incline and decline walks that are guaranteed daily. Staff were super helpful and kind. When we return to Santander we will most definitely choose to stay here, without hesitation. Was very well appreciated. Look forward to returning."

"El hotel bonito . Bastante céntrico , la atención muy buena y servicial. No recuerdo su nombre pero el Bartender del hotel súper agradable. Mi estancia fue muy agradable se los recomiendo"

"So disappointed with our very expensive room with terrace. Bilbao is wonderful and the view from the room was spectacular but there were lots of little details that let the experience down; there was a cigarette burn on a cushion on the terrace chair, another large burn mark on the bathroom sink surround (hot hair tongs?), the planting on the terrace was looking very sad and eaten by bugs, a raucous party on first night in the room next door, scraping sounds of furniture from 6am which were from the breakfast terrace directly above. It’s not what we expected from a 5 star hotel and certainly not for the price. "

"Muy limpio y cerca de lugares para conocer. Fácil de transportarse. El staff muy amable. "

"The hotel is right on road by the Sardinero beach, but a bit off the beaten track for major sightseeing sites and restaurants. If you love to look at and walk along the seaside, this is a great place for you. If you want to be in the heart of the action, this might seem too far away from those areas. Our room was small but adequate, and it was acceptably clean. We found the beds comfortable and the street was quiet enough late in the evening to have the window open for sea breeze and wave sounds (we visited early in the season, so this may not be true in summer!). The restaurant was surprisingly good and with excellent service. The front desk staff seemed confused by their computer system, making check in and check out leisurely, but they were also very accommodating and helpful in suggesting parking options and places to go. Overall, a good experience and very good value for the price."

"suoer helpful staff, especialy the lady in the morning reception "