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Reviews of Surgrand Hotel

3.5 out of 5
Surgrand Hotel
Unnamed Rd., PO Box 111, Sur, Ash Sharqiyah South

Reviews

8.4

Very good

Rating 10 - Excellent. 30 out of 83 reviews" "
Rating 8 - Good. 40 out of 83 reviews" "
Rating 6 - Okay. 10 out of 83 reviews" "
Rating 4 - Poor. 2 out of 83 reviews" "
Rating 2 - Terrible. 1 out of 83 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Seyma Gizem

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff very much. At first we were dissappointed regarding the area, but at night everything is changed. We used Sur as a hub for Turtle reserve and Wadi Shab.
Stayed 2 nights in Apr 2024

8/10 Good

Sadiq

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were just here for a stop over after completing a trip down from Muscat. The hotel upgraded us for free and the breakfast was amazing Overall great place to stop and break up the trip between Muscat and whabi sand desert !!
Stayed 1 night in Feb 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet hotel. Friendly staff.

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean, spacious rooms. Excellent breakfast.
Stayed 1 night in Nov 2023

6/10 Okay

Gajesh

Travelled with pets
The choice of vegetarian food was very limited.
Stayed 1 night in Nov 2023

10/10 Excellent

Georgios

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is correct. The personnel is polite and willing to help you. It is located a few km from the Sur center (the traditional souq and the port). The rooms are large, comfortable and clean without additional luxury. We spend 2 nights in the hotel and we was happy for our choice.
Stayed 2 nights in Mar 2023

8/10 Good

Athon

Stayed 1 night in Mar 2023

10/10 Excellent

Timothy, Renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Friendly and profession staff. Nice views of the water. Clean and modern rooms. Cons: A but of a drive into the town proper. Leaving the property involves a several mile trip in the opposite direction to head into town as it's on a right turn only out of the parking lot. You have to drive quite a ways until you got a roundabout in order to head back into the other direction. Not the fault of the hotel, but definitely a challenge.
Stayed 1 night in Mar 2023

8/10 Good

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, decent breakfast, all facilities good apart from the disappointing swimming pool. Slightly odd location somewhat out of town, not much around it.
Stayed 1 night in Feb 2023

6/10 Okay

Irina

Stayed 1 night in Dec 2022

8/10 Good

Ahmed, Oman

Travelled with family
Liked: Property conditions & facilities
Overall all the hotel is good but Room WC flash tank valve was broken.
Stayed 1 night in Nov 2020

8/10 Good

Ahmed, Oman - Suhar

Travelled with family and small children
Liked: Cleanliness, staff & service
It was amazing location in Sur, safety and smiley team!
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly nice place to stay.
Nice hotel. Excellent staff. Very nice breakfast.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location very close to the ocean with a large parking lot in front. It was nice to take an evening walk by the waterfront. The room was spacious and well cooled with the AC. but we had a sticky stain in one corner which must have come from a soft drink spilling from the previous guest. Otherwise the room and bed were clean though. Breakfast was nice with loads of choice and even had an egg station. We stayed one night as part of a road trip trough Oman.
Stayed 1 night in Nov 2019

10/10 Excellent

Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Raj on 11 Nov 2019
Dear Sultan, thank you so much for taking the time to leave this excellent great.

8/10 Good

Festus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4Nights
Great
Stayed 5 nights in Oct 2019
Response from Raj on 11 Nov 2019
Dear Festus, thank you so much for taking the time to leave this good great.

8/10 Good

Saad

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Room Was Clean and beutiful. every thinge you want avalable in the breakfast menu.
Stayed 2 nights in Jun 2019

2/10 Terrible

B, Alila, OM

Travelled with partner
Disliked: Amenities, property conditions & facilities
Nothing was "Grand" about this hotel! The room was dirty, there was rust on the floor in the bathroom, the soap dish was hanging off of the wall, the carpet was nasty, and the bed as hard as the floor.
Stayed 1 night in Feb 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good stopover hotel
The hotel was basic but clean and comfortable enough, but there's very little to do/eat at the hotel or in the town of Sur. We stayed there on the way to different wadis and the desert, and the hotel was just a stopover so it served its purpose for us.
Stayed 1 night in Dec 2018

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option in Sur.
The hotel seems to be relatively new and stands on its own near a beach. The room was adequate for a 3 star hotel. On driving around and spending some time in Sur, this seems from the outside at least, to be the best option in Sur. One downside is the quality of the breakfast, bit of a disappointment. Both nights of our stay we dined in the restaurant and really enjoyed the choices available and the quality of the food. Service at check in and in the restaurant was good. Overall would recommend if you visit Sur.
Stayed 2 nights in Dec 2018

10/10 Excellent

Tarik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a stop in Sur
Good good !
Stayed 1 night in Nov 2018

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, but you need to have a car.
This hotel was great as part of a road trip across the Hajar mountains (Niswa to Sur, and on to Muscat). The hotel appears to be fairly new. Great views from the rooftop pool; good, standard Western breakfast; ample free parking. I only gave 3 stars to the local area - although it's walkable to the beach, it's not walkable to other Sur attractions (Dhow factory, Suq, forts, town centre). If you have a car this is definitely a great place to stay.
Stayed 1 night in Oct 2018

8/10 Good

Queenie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good service, perfect for a night stay
WE STAYED FOR 1 night and it was well priced like placed to tiwi next day. Its clean and the service is good - perfect for a quick night stay

6/10 Okay

Verified traveller

Liked: Staff & service
Ok. Cheap
It was ok. Just ok. But at least it was quite cheap!
Stayed 6 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, clean and comfortable; the hotel is new and everything is in very good shape. Good wifi connection. Staff were helpful. The food selection at breakfast is decent.
Stayed 1 night in Mar 2018

8/10 Good

FABIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albergo di discreto livello , purtroppo in una zona senza alcuna attrazione . Per questo motivo lo fa sembrare un motel . Al quinto piano si avverte l odore della cucina . Le piscine sono un po’ lasciate andare l nel complesso comunque non ci siamo stati male .
Stayed 2 nights in Feb 2024

10/10 Excellent

Juan Carlos

Stayed 1 night in Jan 2024

8/10 Good

Marie

Travelled with family
Liked: Room comfort
Chantier en cours, nous n’étions pas prévenus. Réveil très matinal!!! Pas d’eau chaude dans une des salles de bains. Dommage.
Stayed 1 night in Dec 2022

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfektes Hotel für einen Zwischenstopp
Das Personal ist zuvorkommend, alle unsere Extrawünsche wurden erfüllt. Das Frühstück war ausgezeichnet.
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Der Blick aufs Meer wurde durch den Blick auf die Baustelle überschattet. Das Zimmerfenster war nicht wirklich dicht, so dass das Zimmer frühmorgens nach Teer stank
Stayed 1 night in Feb 2022

10/10 Excellent

Eliott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sur grand hotel
Incredible moment in sur grand hotel. Amazing view
Stayed 1 night in Jan 2022

6/10 Okay

Fridtjof

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Geht so
Ich kann dich fühlen super Bewertungen nicht verstehen. Das Hotel hat seine besten Zeiten längst hinter sich und ist renovierungsbedürftig. Positiv ist dass insgesamt sehr freundliche Personal.
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Alles tiptop, gut für einen Zwischenstopp während der Reise
Stayed 1 night in Dec 2021

10/10 Excellent

JEHYUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten als upgrade ein Zimmer mit Meerblick bekommen (so wie auf dem Foto). Ruhige Lage des Hotels, leise Klimaanlage, gute Betten und über dem örtlichen Standard liegende Badeeinrichtungen. Der Pool auf dem Dach ist recht klein.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt zwar nicht gerade in der Stadtmitte von Sur, aber dennoch (wir hatten einen Mietwagen) strategisch super für den Stopp bei einer Rundreise. Das Restaurant ist für das Dinner sehr zu empfehlen, wenn man abends nicht nochmal los möchte. Preis/Leistung topp und es war megalecker!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and staff. A bit noisy as the hotel is next to a road, but not too disturbing in the higher floors. Breakfast has the most important.
Stayed 1 night in Feb 2020

10/10 Excellent

Aditya

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

CLAIRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité/prix
Idéal pour une étape entre Wadi shab et Wadi Bani Khaled. L’emplacement en bord de route (sans aucun charme) donne une première impression un peu négative mais les chambres sont très propres et agréables (et c’est finalement l’essentiel!) Le restaurant en mode buffet est correct si on arrive tard.. mais il doit être possible de trouver mieux ailleurs en ville. Petit déjeuner correct mais sans plus.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

adriano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buon hotel
Personale gentilissimo ed efficiente. Buona prima colazione. Stanza ampia e pulita. Leggermente isolato
Stayed 1 night in Dec 2019

6/10 Okay

emanuela, milano

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
stanza molto grande ma datata, pessima la colazione, pochissima scelta e alimenti non freschi. la piscina in realtà è poco più di una vasca. Il personale è gentilissimo.
Stayed 1 night in Jan 2020