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"Everything good but walls thin as paper - can hear wverything in next room"

"Spacious 2 bedrooms. The room we had could use a refresh, it’s a bit dated. "

"Great stay and excellent dinner at the Keg. Great value for the money. Staff are awesome!"

"Enjoyed our room. It was bit small and walls are thin you hear everything people are doing in the room attached to you. Hottub was very nice and relaxing. Wish there was small fridges in room. Underground parkade is small and difficult to park in. "

"We love staying at the otter and the canoe. Everyone is always ao friendly and helpful and the bus passes and schedule for shuttles provided is so helpful and so easily accessible. Banff is my favourite place in Canada to be "

"Great place to stay with our family. "

"Great stay for our young family. Pool and slides / playground are as described and great fun. The only thing was that our room wasn't ready until 30 min past 4.. "

"Hot tub and pool experience was excellent, warm heated floor and hotel provides robes for extra comfort. Our kids loved it, I wish for all the price you pay in Banff hotel no matter what star rated should include free breakfast though… But we loved our stay and our family is looking forward for our next visit."

"Clean rooms, friendly staff and great location for walking to every thing "