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"The house was not clean at check in. When notified, the management company stated the unit had not been used for a couple weeks, therefore had not been cleaned since then. Their only solution was to send out a cleaning company the next day. The unit had a sour smell, and there were signs of mold. ..."

"So complete"

"The rug in the living room was filthy. The furniture was vert uncomfortable. The tv in living room wouldnt turn on with the remote. The ac unit in living room had no knobs."

"An adequate amount of coffee in the welcome package would have been desired along with some sort of real creamer as well as additional towels for the length of stay… Perhaps having different welcome and towel sets based on occupancy and length of stay..."