Search Pet-Friendly Hotels in Sumner

"Staying at the Hilton was a great experience, and I would gladly return! Pluses: my immaculately-clean room gave out onto a private patio. The bed was comfy; the towels in ample supply; the WiFi worked perfectly. Bonus: the hotel's restaurant is very good, with attentive staff. Minus: My experience at check-in was mixed. I HUGELY appreciated being given a room 3 hours before the normal check-in time. (I had called the day before to request it.) I appreciated the two bottles of water. However, the man who checked me in did not communicate in a way that I could understand. (1) While about to pay, he stated that $50 was being added to the amount -- and so I thought that it was *additional to* the amount I was seeing on the pinpad. However, the $50 was *included* in the amount. He should have said, "The amount you're seeing INCLUDES our $50 amenities deposit." (2) The above was a minor annoyance compared to the next miscommunication. He said to go to the next building, and then turn left down the hall. HE DID NOT SHOW ME THE MAP HE HAD SHOWN THE PREVIOUS PERSON CHECKING IN. So I followed his instructions, and was flummoxed to find myself in a large area with conference rooms on both sides. No sign leading to my room ("2113") was visible. So I walked back the way I came. Fortunately, a hotel driver stepped in: my room was BEYOND the Conference Room area! The tiny sign at the end of the conf. room area was not visible from the entrance. Why the incomplete instructions?"

"Nice accommodation "

"This is a really run-diwn, partially renovated, old hotel. Very basic, no frills. There were dirty dishes in the hallway, when i checked in - they were still there two days later. The lobby looks nice, its all smoke & mirrors."

"Amazing friendly environment "

"Disappointed with this hotel. It looked a lot nicer on the photos and for over $200 per night I expected a lot more. It wasn’t very clean - the bathroom in particular (the floor below the shower is straight up dirty), the carpet could also use a clean. I was surprised that there was no conditioner - all hotels offer it now. The air conditioning is super loud, and you can hear the cars from the road outside the hotel constantly. Lastly, I was surprised to receive a pack n play as the baby crib instead of an actual crib; it’s hard to clean these and there was a stain on the mesh. Only positive is how close it is to the airport but I wouldn’t stay here again. "

"Old and dated"

"Buffet was great. Good service, good food."

"The Staff and Management are superb. "