The Bruce Hotel

5.0 star property
Guests play a round on the world-class golf course or lounge by the pool while children explore their own dedicated playground space

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The Bruce Hotel offers a peaceful retreat with a beautiful garden setting. Travelers can book spa treatments, enjoy meals at Restaurant at The Bruce, or spend time with family near the children's play area. The staff receives consistently positive reviews from visitors.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
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Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does The Bruce Hotel have a pool?

Yes, this property has an indoor pool.

Is The Bruce Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Bruce Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at The Bruce Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at The Bruce Hotel?

Checkout is at 11 AM.

Where is The Bruce Hotel located?

This family-friendly Stratford hotel is within a 10-minute walk of Queens Park and Festival Theatre. Confederation Park and Gallery Stratford are also within 10 minutes. Stratford Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

9.6

Location

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 232 out of 252 reviews
Rating 8 - Good. 17 out of 252 reviews
Rating 6 - Okay. 1 out of 252 reviews
Rating 4 - Poor. 0 out of 252 reviews
Rating 2 - Terrible. 2 out of 252 reviews

Reviews

Verified

10/10 Excellent

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Great hotel and restaurant.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Beautiful room; great people; wonderful restaurant. A little oasis!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Bar George is a lovely historical room with great cocktails and a lively atmosphere
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service, very friendly and attentive staff. The food was incredible. Hotel has a lovely atmosphere. LOVE the cookie hotline. Easy and quick walk to the festival theatre
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property and staff.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Susan

Liked: Staff & service, property conditions & facilities
Staff went over board with customer service which I haven’t seen in a long time A pleasant surprise will return and share my experience with friends and family Thank you Bruce hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely experience! Staff was amazing.. perfect ambiance..I will be back!!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about this hotel, friendly helpful staff, beautifully appointed, clean and very peaceful.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming, staff were phenomenal and very accommodating, food outstanding, elegant decor, and well situated to attend the Shakespeare theater. We did not encounter any children so difficult to rate family friendliness, but I feel the staff would do whatever they could to make the stay pleasant. Overall, more of an adult focused hotel. Only minor thing I can think of was hot tub was just warm, not hot
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful adventure, the staff and property could not have been nicer!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff and the hotel itself are excellent. I would highly recommend this property to anyone.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Attilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was impeccable, the amenities were amazing and clean and the staff catered to your every need and were incredibly polite and caring - will be going there again !!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little bit of heaven

Top notch Absolutely amazing Staff was super accommodating Dinner was fabulous Can’t wait to go back
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Service was fantastic and so professional!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good choice for a relaxing stay

The hotel environment is excellent and comfortable. All staff are friendly and helpful at all times. The hotel room is spacious and well equipped for the tourists' needs. The food quality is good for both breakfast and dinner.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Steve

Liked: Amenities
Excellent service from each and every staff member.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

I.W.

Liked: Cleanliness, staff & service, property conditions & facilities
This is exceptional hotel that is a 5 star property. You should stay here if you can. It makes the Stratford experience even more enjoyable. And there is a wide range of excellent choices for breakfast.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service and wonderful facilities. The staff couldn’t do enough for me! Highly recommended!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional and attentive. Bathroom was huge!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service and dining. Bravo
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.The facilities and staff are first class. The rates were a bargain for the quality of the stay. There was absolutely nothing that could be improved. We will return.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a spectacular stay my Mom and I had at The Bruce! The suites are just stunning in design and layout. You will enjoy every possible amenity while you are there. From the cookie hotline to the lovely balcony and the beautiful decor in your room and throughout the hotel. What makes the hotel even more special is the staff! What wonderful, charming and caring people they all are. They all go above and beyond to make you feel extremely welcome and as though you are family. My Mom and I will be return guests, and cannot wait to stay at this amazing spot next year!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way. Beautiful hotel with large well appointed rooms and wonderful friendly staff. Close to the Festival Theatre. Our favourite over several years. Highly recommended.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and elegant hotel, close to the theatre and park area. It’s short walk into town by the main road, or a beautiful walk by the water. Very friendly staff, who are eager to please. I got the impression that the staff are not only happy, but proud of the hotel. Our room was spacious and comfortable, with a beautiful bathroom. There is also an immaculate pool and hot tub with a spa-like feel.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here to celebrate a milestone birthday, and we couldn’t have picked a better place to stay! Every detail was carefully attended to and the service was impeccable. The room was spacious and quiet. There is even a button on the phone to order fresh cookies! We will definitely be back.
Stayed 1 night in Nov 2024