The Bruce Hotel offers a peaceful retreat with a beautiful garden setting. Travelers can book spa treatments, enjoy meals at Restaurant at The Bruce, or spend time with family near the children's play area. The staff receives consistently positive reviews from visitors.
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
Pool
Hot tub
Spa
Parking included
Free Wi-Fi
Restaurant
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Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Express check-out available
Special check-in instructions
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does The Bruce Hotel have a pool?
Yes, this property has an indoor pool.
Is The Bruce Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Bruce Hotel?
Self-parking and valet parking are free at this property.
What time is check-in at The Bruce Hotel?
Check-in start time: 3 PM; check-in end time: midnight.
What time is check-out at The Bruce Hotel?
Checkout is at 11 AM.
Where is The Bruce Hotel located?
This family-friendly Stratford hotel is within a 10-minute walk of Queens Park and Festival Theatre. Confederation Park and Gallery Stratford are also within 10 minutes. Stratford Station is 17 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Amazing customer service, very friendly and attentive staff. The food was incredible. Hotel has a lovely atmosphere. LOVE the cookie hotline.
Easy and quick walk to the festival theatre
Staff went over board with customer service which I haven’t seen in a long time
A pleasant surprise will return and share my experience with friends and family
Thank you Bruce hotel
Very welcoming, staff were phenomenal and very accommodating, food outstanding, elegant decor, and well situated to attend the Shakespeare theater. We did not encounter any children so difficult to rate family friendliness, but I feel the staff would do whatever they could to make the stay pleasant. Overall, more of an adult focused hotel. Only minor thing I can think of was hot tub was just warm, not hot
Service was impeccable, the amenities were amazing and clean and the staff catered to your every need and were incredibly polite and caring - will be going there again !!
The hotel environment is excellent and comfortable. All staff are friendly and helpful at all times. The hotel room is spacious and well equipped for the tourists' needs. The food quality is good for both breakfast and dinner.
Verified traveller
Stayed 1 night in Jun 2024
Verified
10/10 Excellent
Steve
2 Sept 2023
Liked: Amenities
Excellent service from each and every staff member.
This is exceptional hotel that is a 5 star property. You should stay here if you can. It makes the Stratford experience even more enjoyable. And there is a wide range of excellent choices for breakfast.
.The facilities and staff are first class. The rates were a bargain for the quality of the stay. There was absolutely nothing that could be improved. We will return.
What a spectacular stay my Mom and I had at The Bruce! The suites are just stunning in design and layout. You will enjoy every possible amenity while you are there. From the cookie hotline to the lovely balcony and the beautiful decor in your room and throughout the hotel.
What makes the hotel even more special is the staff! What wonderful, charming and caring people they all are. They all go above and beyond to make you feel extremely welcome and as though you are family. My Mom and I will be return guests, and cannot wait to stay at this amazing spot next year!
Excellent in every way. Beautiful hotel with large well appointed rooms and wonderful friendly staff. Close to the Festival Theatre. Our favourite over several years. Highly recommended.
A beautiful and elegant hotel, close to the theatre and park area. It’s short walk into town by the main road, or a beautiful walk by the water. Very friendly staff, who are eager to please. I got the impression that the staff are not only happy, but proud of the hotel. Our room was spacious and comfortable, with a beautiful bathroom. There is also an immaculate pool and hot tub with a spa-like feel.
My husband and I stayed here to celebrate a milestone birthday, and we couldn’t have picked a better place to stay! Every detail was carefully attended to and the service was impeccable. The room was spacious and quiet. There is even a button on the phone to order fresh cookies! We will definitely be back.