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Reviews of Hampton by Hilton Stockton on Tees

3 out of 5
Hampton by Hilton Stockton on Tees
Church Road, Stockton-on-Tees, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 498 out of 743 reviews" "
Rating 8 - Good. 174 out of 743 reviews" "
Rating 6 - Okay. 44 out of 743 reviews" "
Rating 4 - Poor. 12 out of 743 reviews" "
Rating 2 - Terrible. 15 out of 743 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility. Good beds and the staff has been very helpful. Exceptional accommodations.
Stayed 1 night in May 2024
Response from Front Desk on 6 May 2024
thank you for your great feedback. We are delighted that your stay was so enjoyable and hope to welcome you back again in the future.

6/10 Okay

Eva

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
food is not good. no mini fridge in the room. rate not for the value. I guess not many choices in Middlesborough so they can charge whatever they can.
Stayed 3 nights in Apr 2024
Response from Front Desk on 18 Apr 2024
Hello Eva,Thank you for providing feedback on your recent stay. I am so sorry we have not met your expectations, but we do hope you can give us another chance and stay with us again. Unfortunately, Hampton by Hilton brand does not offer mini fridges in the rooms.Kind regards,

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Stockton High Street - great location to visit the nearby theatre. Would fully recommend
Stayed 1 night in Mar 2024
Response from front desk on 26 Mar 2024
Thankyou Gordon for taking the time to leave such a positive review, we are thrilled that you had a great stay with us and look forward to seeing you again soon.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay there again.
Stayed 2 nights in Mar 2024
Response from Front Desk on 26 Mar 2024
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future.Kind regards,

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night here but the hotel was lovely. the staff were so friendly. breakfast was self serve buffet but there was a good choice and well cooked. we found the hotel room a little warm during the night but that is a personal thing others might find it ok
Stayed 1 night in Mar 2024
Response from sophie on 14 Mar 2024
Thankyou Susan for taking the time out of your day to leave us such a raving review of your recent stay. We are glad that you had an amazing time and hope to see you again soon for another great stay!

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot fault the hotel and staff.. Weill definitely be going back.
Stayed 1 night in Mar 2024
Response from sophie on 14 Mar 2024
Thankyou Amy for taking the time out of your day to leave us such a raving review of your recent stay. We are glad that you had an amazing time and hope to see you again soon for another great stay!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very clean , friendly staff,
Overall very clean , friendly staff, and very comfortable. The breakfast is the let down,
Stayed 1 night in Feb 2024
Response from Front Desk on 29 Feb 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,

8/10 Good

Benjamin Ee Ping

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Front Desk on 29 Feb 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,

10/10 Excellent

Margaret

Stayed 2 nights in Feb 2024
Response from Front Desk on 29 Feb 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where excellent. they were very helpful .the room was nice and clean. and the breakfast was excellent. I would definitely recommend this hotel.
Stayed 1 night in Feb 2024
Response from Front Desk on 29 Feb 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, friendly efficient staff with a clean well kitted out room. Evening meal choice very limited would eat somewhere else in future. Breakfast good.
Stayed 1 night in Feb 2024
Response from Front Desk on 29 Feb 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,

10/10 Excellent

James N

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free WiFi and usb outlets at bedside, great breakfast!
Stayed 5 nights in Feb 2024
Response from Front Desk on 29 Feb 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Restful stay
Beautiful hotel , very friendly and chatty staff from cleaners to reception. Breakfast was gorgeous. Only 2 things weren't suitable for me, bed too hard so didn't sleep well plus the windows don't open which had me panicking a wee bit
Stayed 1 night in Feb 2024
Response from Front Desk on 29 Feb 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Front Desk on 29 Feb 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good all round stay.
Stayed 1 night in Feb 2024
Response from Front Desk on 29 Feb 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,

10/10 Excellent

Michelle

Stayed 1 night in Feb 2024
Response from Front Desk on 29 Feb 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,

10/10 Excellent

Madushalika

Stayed 1 night in Feb 2024
Response from Front Desk on 29 Feb 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Lovely hotel , upgraded us at it was my birthday and gave us a complimentary drink. Room was great and breakfast lovely . On the downside didn’t sleep great as the bed was quite hard and the smoke detector had a flashing red light which was above the bed
Stayed 1 night in Feb 2024
Response from Front Desk on 29 Feb 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Always stay at the hamilton when I'm in the area. Staff are very welcoming and always willing to help make sure we have a pleasant stay.
Stayed 1 night in Feb 2024
Response from Front Desk on 29 Feb 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,

10/10 Excellent

Margaret

Stayed 1 night in Feb 2024
Response from Front Desk on 29 Feb 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,

10/10 Excellent

jasdeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Front Desk on 29 Feb 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,

6/10 Okay

Gino

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk on 29 Feb 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
Only here for a night on business but found hotel to be comfortable, staff that I met all lovely. Has a small fitness room which I availed myself of and breakfast buffet had everything on offer. Has own car park - charges apply. Minutes to walk to Stockton town centre - have to say its seen better days!
Stayed 1 night in Jan 2024
Response from Front Desk on 29 Feb 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 29 Feb 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,

8/10 Good

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used this hotel as a convenient place to stay to spend new year with family near Middlesbrough. Our twin room had 2 good sized beds, very large tv, generous bathroom with large walkin shower. Breakfast was served in a large room with buffets for types of breakfast foods. Only fault ,only scrambled eggs served which were overcooked in heated trays. Generally the hotel was very quiet and comfortable. We would stay in this hotel again.
Stayed 2 nights in Dec 2023
Response from Front Desk on 29 Feb 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great room, great breakfast!
Great staff, great room, great breakfast!
Stayed 1 night in Dec 2023
Response from Front Desk on 29 Feb 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Carol

Travelled with family
Repeat visitor
Hotel is very convenient for visiting Stockton on Tees. Have visited the hotel over 10 times now since it opened. Seems like a little maintenance is required in certain areas. Breakfast bakery items did not seem as fresh as previous stays. Would still use the hotel again though.
Stayed 2 nights in Dec 2023
Response from Thomas on 4 Feb 2024
Thank you for your review, we are glad you enjoyed your stay and will pass your feedback on to the team.

8/10 Good

simon

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for couples
Very clean, polite staff, good breakfast, great WiFi, and close to a lot of shops, places for activities and nice view. And finally Tim and Sharon were great they deserve a raise.
Stayed 2 nights in Dec 2023
Response from sharon front desk on 24 Dec 2023
wow!! thank you for your wonderful review. We are thrilled all your expectations were met and hope to welcome you again in the futureRegards Sharon Front Desk

10/10 Excellent

Judith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Never stayed in one of these hotels before. Reception staff were excellent. Food was good & shower was great!
Stayed 1 night in Dec 2023
Response from sharon front desk on 24 Dec 2023
thank you for taking the time to leave such a positive review. It means a lot to see that our guests enjoyed their stay.We hope to see you again in the not too distant future Regards Sharon front desk

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk on 18 Dec 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,

10/10 Excellent

Wendy

Stayed 1 night in Dec 2023
Response from Front Desk on 18 Dec 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,

10/10 Excellent

Wendy

Stayed 1 night in Dec 2023
Response from Front Desk on 18 Dec 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday weekend
Stayed her a few times before and is always a great stay. Lovely rooms, very comfy bed/pillows & nice and quiet. Breakfast is excellent as well.
Stayed 1 night in Dec 2023
Response from Front Desk on 18 Dec 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel
Nice, modern hotel. Great breakfast too. Bathroom could use a deep clean to sort out some small issues with dirty grouting and sealant. Beds are rock hard but pillows soft, go figure?
Stayed 1 night in Dec 2023
Response from Front Desk on 18 Dec 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,

8/10 Good

Julie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff were very efficient and gruendky
Stayed 1 night in Dec 2023
Response from Front Desk on 18 Dec 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,

8/10 Good

Julie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very accessible, shopping is within walking distance
Stayed 1 night in Nov 2023
Response from Front Desk on 18 Dec 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,

8/10 Good

Warren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk on 18 Dec 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel conveniently located
Stayed 1 night in Nov 2023
Response from Front Desk on 18 Dec 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Staff & service, amenities
Easy to park , it's £7.00 for 24 hrs. Check in by Tim was perfect. He was friendly , welcoming and helpful. Asked which floor we would like and was given a top floor river view. The room was spacious and had everything we required. Breakfast was plentiful, buffet style but very nice and lots of choice. Will definitely stay again . 😊
Stayed 1 night in Nov 2023
Response from Front Desk on 18 Dec 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,

10/10 Excellent

David Louring

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very attentive staff!
Stayed 1 night in Sep 2023
Response from Front Desk on 18 Dec 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,

10/10 Excellent

KAI TAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very good breakfast suit for family stay
Stayed 1 night in Nov 2023
Response from Front Desk on 18 Dec 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,

10/10 Excellent

Charlotte

Stayed 1 night in Nov 2023
Response from Front Desk on 18 Dec 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great tidy hotel in good location
Stayed 1 night in Nov 2023
Response from Front Desk on 18 Dec 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The lady at reception greeted me with a warm smile and was so polite. The rooms were clean and the bed was so comfortable. Plenary of parking. Yes I would stay again great hotel
Stayed 1 night in Nov 2023
Response from Betina (Reception) on 9 Nov 2023
Hello Donna,Thank you very much for leaving such a fantastic review. We are thrilled to know you have enjoyed your stay with us and will ensure your feedback is passed over to every department. Looking forward to welcoming you back with us soon. Kind regards,

10/10 Excellent

Craig

Travelled with partner
Stayed here a few times now as our daughter lives not to far from here . Always a good stay
Stayed 2 nights in Nov 2023
Response from Danny on 6 Nov 2023
Thank you Craig for the lovely feedback!We are so pleased to see you had another pleasant stay with us, we can't wait to welcome you back next time you are visiting your daughter.

10/10 Excellent

M

Stayed 3 nights in Nov 2023
Response from Front Desk on 7 Nov 2023
Thank you for your wonderful high rating of your stay. We are pleased to have met all your needs and hope to welcome you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
I would definitely stay here again. Really nice room and ample breakfast included.
Stayed 1 night in Oct 2023
Response from Front Desk on 2 Nov 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future.

8/10 Good

xiaoqing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk. on 2 Nov 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future.