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Reviews of The Old Bell Hotel

3 out of 5
The Old Bell Hotel
Pines Hill, Stansted, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 12 out of 19 reviews" "
Rating 8 - Good. 5 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Alistair

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, staff were friendly, rooms were well equipped and we appreciated the food and drink in the room!
Stayed 1 night in Mar 2020

10/10 Excellent

Lorraine, Louth

Travelled with partner
Liked: Cleanliness, amenities
room had 2 bedrooms, kitchen area with everything in it including lots of drinks & food, that's wasn't expected! Lovely bathroom with stacks of hot water & towels & very, very comfortable bed. would stay there again.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Old Bell Hotel Apartments
These services apartments are great, more than worth the rates they charge as they provide way more complimentary items on arrival than most equivalent apartments and the room service was daily! Can be a little noisy in the evening but my room faced the car park behind the pub but during the week this was short lived. Would certainly recommend.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, well stocked with milk, bread, croissants and cereals. Very welcoming on arrival and accommodating when requesting a late check out. Would definitely use again.
Stayed 1 night in Jan 2020

6/10 Okay

Inna

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not bad but...
The idea global not bad but too many details have to be changed... Doors can't locked, Too warm no air con, to noisy because it's a Pub... All other things acceptable...
Stayed 1 night in Aug 2019
Response from James on 17 Sept 2019
Hello Inna, Thank you for your response. We always striving to improving our customer satisfaction. With regards to the doors, they should lock automatically as they are electronic and there is a deadlock as additional security. If there is an issue with a lock just let us know and we will have it fixed right away. Unfortunately due to the age of the building and the typical british weather it is not feasible to install air conditioning. We apologies for the noise from the bar, I will talk to the staff and make sure that noise coming from customers outside is kept to a minimum. Regards, The Old Bell Hotel Stansted

10/10 Excellent

malcolm, Newcastle Upon Tyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay and excellent service
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was a little more out of town than we liked and walking from the train to the property was a challenge. However, very clean room and breakfast stocked in room and in refrigerator. Very nice appliances and room. Bed was a little lower to the ground than in most rooms but it was comfy.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Laura C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent kitchen facilities including washing machine! Lovely selection of food for continental breakfast Very comfy bed.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place for relax
Stayed 1 night in Feb 2020

10/10 Excellent

Clary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from James on 7 Mar 2019
Thank you for your review. We pride ourselves on offering a great service to everyone of our customers

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from James on 7 Mar 2019
Thank you for your review. We pride ourselves on offering a great service to everyone of our customers

10/10 Excellent

Therese

Rent och stora rum
Stayed 3 nights in Nov 2018