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Best Western Plus The Charles Hotel

3.0 star property
Riverfront hotel with free breakfast and fitness centre

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Best Western Plus The Charles Hotel

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Air conditioning
    Air conditioning
The price is ₹7,562
₹8,766 total
includes taxes & fees
29 Sept - 30 Sept
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Room options

Available filters for rooms
Showing 3 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Baymont by Wyndham St. Charles
Pool
Breakfast included
Parking included
Free WiFi
8.0 out of 10, Very good, (929)
The price is ₹7,447
₹8,559 total
includes taxes & fees
30 Sept - 1 Oct
Baymont by Wyndham St. Charles

About the area

Map
1425 South 5th Street, St. Charles, MO, 63301

What's nearby

  • Ameristar Casino St. Charles - 10 min walk
  • Historic Main Street - 11 min walk
  • St Charles Convention Center - 14 min walk
  • Lindenwood University - 3 min drive
  • Hollywood Casino Amphitheatre - 4 min drive

Getting around

  • Kirkwood Station - 22 min drive
  • Lambert-St. Louis International Airport (STL) - 11 min drive

Restaurants

  • ‪Texas Roadhouse - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬15 min walk
  • ‪Amerisports Bar & Grill - ‬12 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Best Western Plus The Charles Hotel

Hotel by the river
Ameristar Casino St. Charles is located near Best Western Plus The Charles Hotel, which provides a free breakfast buffet, a terrace and a firepit. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • An electric car charging station, express check-in and a vending machine
  • A ballroom, a gift shop and a banquet hall
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 133 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the overall comfort rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/bath combinations
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Restaurants on site

  • Dennys

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • On a river
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

Does Best Western Plus The Charles Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Plus The Charles Hotel?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at Best Western Plus The Charles Hotel on 29 Sept 2024 start from ₹7,561.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus The Charles Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus The Charles Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Plus The Charles Hotel?

Check-in start time: 3 PM; check-in end time: 3:00 AM. After-hours check-in is not available.

What time is check-out at Best Western Plus The Charles Hotel?

Checkout is at 11 AM.

Where is Best Western Plus The Charles Hotel located?

Situated near the airport, this hotel is within a 15-minute walk of Ameristar Casino St. Charles, Historic Main Street and Lewis & Clark Boathouse and Nature Center. St Charles Convention Center and SSM Health St. Joseph Hospital are also within 1 mile (2 km).

Best Western Plus The Charles Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 413 out of 1002 reviews" "
Rating 8 - Good. 287 out of 1002 reviews" "
Rating 6 - Okay. 144 out of 1002 reviews" "
Rating 4 - Poor. 86 out of 1002 reviews" "
Rating 2 - Terrible. 72 out of 1002 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

John-David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, and really funny receptionist.
Stayed 1 night in Sep 2024

4/10 Poor

Cathy Lynn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very Dirty, rude desk clerk, will not stay here again, very poor parking.
Stayed 1 night in Aug 2024

10/10 Excellent

noreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Sep 2024

6/10 Okay

Eden

Travelled with partner
Disliked: Cleanliness, amenities
Had to switch rooms because of strong cigarette smell, second room still had smell but it was better than the first room. Pillow had other customers acne puss / pimple blood. Towels were already dirty like cleaning staff just folded up old towels.
Stayed 1 night in May 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Charlotte

Stayed 1 night in Aug 2024

6/10 Okay

Megan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Pam

Stayed 4 nights in Aug 2024

10/10 Excellent

Linda C

Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
It was very
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is close to the entrance. Room was clean, good water pressure.
Stayed 1 night in Aug 2024

2/10 Terrible

Charity

Disliked: Staff & service, property conditions & facilities
The room was disgusting. I paid and couldn’t even stay the night. There was brown stuff in the toilet. It smelled like the sewer is backed up, and the air conditioning smelled like mold, there was hair on neatly made sheets, it looks like drug addicts live there, the phone doesn’t work but kept ringing, Horrible experience and I gave away 100 dollars because so couldn’t get my money back.
Stayed 1 night in Aug 2024

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela, WENTZVILLE

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Kimberly

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked into this hotel while traveling through St. Louis. Upon entering the hotel, it smelled strongly of natural gas or propane. The smell in the room wasn’t quite as bad, but the floor seem to be wet and the whole room was damp, even though we were running our AC. When we woke in the morning, there was no water. We contacted the front desk and we were told there was a water main break and they had no idea when the water would be back on. I asked about a discount or refund and they said they weren’t refunding anyone because it was out of their control. I understand it was out of their control but we had to spend another $120 at another hotel in order to use the bathroom and take a shower. For that reason alone I would NEVER recommend this hotel. The decision to not at least provide a discount is completely greedy on their part.
Stayed 1 night in Aug 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful.
Stayed 1 night in Aug 2024

4/10 Poor

Oaklee

Travelled with family
Liked: Staff & service
The bathtub had standing water in it and the whole place smelled musty and like sewage. We were given a new room at 10:30pm.
Stayed 1 night in Aug 2024

6/10 Okay

Cassandra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
2 pools and a hot tub were advertised, but not present, but still a decent stay.
Stayed 1 night in Aug 2024

8/10 Good

Jahlyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient.
Stayed 1 night in Jul 2024

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check-in experience. Our room was clean and comfortable. Had a great time!
Stayed 1 night in Jul 2024

8/10 Good

Nikolas

Liked: Cleanliness, staff & service
Bfast was good
Stayed 1 night in Jul 2024

6/10 Okay

jeff

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Decent place, just know what you’re getting. I’m probably guilty of being ignorant to the humid damp climate, but this played a role in the sleeping and bedding situation for sure. Always damp and not overly comfortable. Plumbing was suspect with poor water pressure and toilets. Staff was awesome and accommodating. Others from our group not so lucky with their rooms and opted to cancel and rebook at another location nearby.
Stayed 4 nights in Jul 2024

10/10 Excellent

Hope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and everyone was wonderful from the time I walked in to when I checked out. The only thing is when I was trying to sleep there was kids running around in the hallway, but all in all I had a good experience.
Stayed 1 night in Jul 2024

6/10 Okay

Lori

Stayed 4 nights in Jul 2024