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Reviews of Hotel Mirage

3 out of 5
Hotel Mirage
New Era School Road, Raj Bagh, Srinagar, Jammu and Kashmir

Reviews

8.2

Very good

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Soumya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the exquisite Hotel Mirage, and I must say, it was an unforgettable experience from start to finish. This luxurious establishment truly lives up to its name, offering a magical and captivating stay in the heart of the city.

10/10 Excellent

Soumya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I entered the grand lobby, I was greeted with warm smiles and impeccable service from the attentive staff. Check-in was swift and effortless, and I was immediately struck by the hotel's elegant and modern design. The lobby exudes an air of sophistication with its tasteful decor and cozy seating areas, making it a perfect spot to unwind or meet with friends.

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay.. I Had a wonderful saty with delicious breakfast clean and hygienic room great Hospitality.. thanks

10/10 Excellent

yukta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing & Comfortable stay, hospitality was amazing, clean and hygienic room, breakfast was delicious.

6/10 Okay

pradeep

Liked: Cleanliness, staff & service
Average Hotel
Not worth the money… very average
Stayed 1 night in Sep 2022

8/10 Good

RAJAT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

2/10 Terrible

Abhijit

Stayed 3 nights in May 2022

8/10 Good

Piyush, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy Stay
Wonderfully cosy suite and personalised services. The food quality needs to improve, specially for the price that you pay.
Response from Omer on 28 Oct 2016
Thankyou very much for taking the time to give us a review. We are extremely grateful for all the compliments. We are extremely pleased that your stay in Mirage was comfortable & enjoyable. We are constantly looking for ways to make our Guests feel more comfortable and we value your feedback. I speak on behalf of everyone at Mirage when I say it was a pleasure and an honour to serve you and we hope to see you again in the near future. Best wishes, Omer Shah

10/10 Excellent

P.D., West Bengal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service in a beautiful hotel
It is a memorable experience in Srinagar to have stayed in Hotel Mirage. The rooms are beautiful and comfortable. People are extremely friendly. In spite of the devastating flood we had to face, we were always comfortable.
Response from General Manager on 28 Oct 2016
Thank you for taking the time to leave us a review. We are grateful for all the compliments and also extremely pleased to know your stay at Mirage was comfortable and enjoyable. It was a pleasure to read your review which is concise and accurate. Describes Mirage very well in few words. I would like to thank you on behalf of everyone involved at Mirage for choosing us as your preferred place of stay in Kashmir. We hope to see you soon in the near future. Best wishes Omer Shah

10/10 Excellent

tauhid, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel with great service
We had family members. Great hotel for big family. Room was clean. Service was awesome. Little far from main attractions. But I knew it b4 I booked it. I had a car rented for all the time.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced hotel with poor amenities
I saw a very good review about the hotel and decided to stay during my visit to Srinagar. The rooms are definitely very much overpriced. The food is very expensive. The complementary breakfast provided is pathetic . All the time during daytime , there is noise of drilling work and masonry work happening close to your room and the hotel management is not apologetic or did not even have the courtesy to inform about the maintenance work happening . There was no one in the reception area the day I had to check out at 6 AM. No receptionist , no manager was in sight. I had informed the manager that I would be leaving the next day early morning. I thought I would miss my flight . With great difficulty and waiting for 35 minutes , had to make multiple phone calls and search all over the hotel area, could find someone who could check me out. Not at all recommended. Stay away.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel at home.....
I stayed at this hotel with my wife from 17th April till 20th April in a deluxe room with breakfast . The deluxe room actually comes with 2 rooms with ambient lighting which are very spacious, neat n clean and above all warm. Hospitality here is Five star. Our caretaker Mr.Bilal is a perfect gentleman who ensured we had everything we needed and apparently,did not expect tips. Food is excellent especially the Kashmiri delicacies.There were instances when we got caught in the rain outside and the manager, Zulfi came out with an umbrella to escort us to our rooms. Not to mention the warm welcome they gave us as soon as we entered the hotel.The hotel also arranged our sight-seeing trips. Dal Lake gate no 1 is around 5 kms from this place. The area is very calm and peaceful away from the tourist hustle -bustle of Boulevard road. This hotel is highly recommended for people who prefer peaceful surroundings.

8/10 Good

colin, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Not really a hotel as such as it is a huge house with many rooms. The rooms are well designed and warm. We were there in the middle of a huge snow storm. Gopal, the service man was excellent.

8/10 Good

Harish, Mumbai

Liked: Cleanliness, staff & service, room comfort
Good hotel in a quiet residential neighbourhood.
We stayed at the Mirage as a stop over in Srinagar before flying back home. The hotel is adequately equipped and in a very quiet locality. The Vegetarian Buffet breakfast was very good. However, do not expect any exotic views. It is a very functional hotel with a nice garden and cosy rooms.