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Reviews of Clarks Inn Srinagar

3 out of 5
Clarks Inn Srinagar
203, Jawahar Nagar, Srinagar, Jammu and Kashmir

Reviews

6.0
Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 2 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

7.6/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Gagan

Stayed 1 night in Mar 2024

10/10 Excellent

Prakhar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and the service is good. The staff is friendly and helpful as well. Food was good, breakfast had multiple varieties as well. Had a nice experience there!
Stayed 1 night in Aug 2023

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Anuj

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
budget property. very small washroom. service is mediocre. Food is average as well

4/10 Poor

Kapil

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Looks can be deceptive
I stayed in hotel during end of Jan 2023. Booked online seeing the photos and few good reviews. The hotel rooms are spacious and comfortable feeling. Food is good. Other noticeable concerns: The Hotel is situated away from the Market/City center area. By looks the hotel looks great and If looks can be deceptive then this is the best example. I Stayed for 1.5 days and both days there was no power whole day. It was freezing cold weather (24Jan) but they do not provide room heater/Blower, AC is supposed to work as blower *But there was no power - So no AC*. The Lift got stuck due to power failure my family was stuck for good 10 minutes. The Hotel staff was not even aware that the power has gone and someone is stuck in the lift - Lift alarm button was not working in power failure - This is a Sever safety concern. The restaurant does not have any heater/Blower.
Stayed 1 night in Jan 2023

2/10 Terrible

Neeru

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Sorry to say but stay was terrible. This review is about hotel we stayed in not the site ( Hotel.com) I booked this because of rating and pics of room that have on site and when I went there they showed me totally different room and when i said this not the room i booked because it’s different from pics. Their answer was this is India and I’m not going to get what i have seen in pics. They charged me doubled of the price and after that too I didn’t get even clean sheets and comforter. There was cigarette bud in empty water bottle on bed side. I don’t now when they have cleaned that room last time. Never ever book this hotel. Hotel was fancy but services were horrible. After this horrible experience I booked another one in half price and this hotel is super clean and have awesome services.
Stayed 1 night in Nov 2021
Response from SHAH on 16 Apr 2022
Dear Guest,Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be catered well . I have reviewed your feedback in detail with concerned managers. sincerely apologize for the inconvenience that you have faced we have redoubled our efforts to improve standards. our hospitality, service and cleanliness are our top priorities We welcome all constructive criticism, as it helps us to get better Thank you once again MUDASSIR SHAH GUEST RELATION MANAGER

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy rooms, VFM in my opinion
Stayed 1 night in Aug 2021
Response from Rameez Raja on 11 Aug 2021
Greetings from Clarks Inn Srinagar!!!!!!! Thanks a lot for your valuable time and special thanks to your feedback, we are too much glad that your stay with us was very good, hope to see you soon here with us. Thanks and Regards