Search Hotels Near Springbank Snow Countess Monument, London

"Staff at check in was great"

"good"

"Clean rooms, cordial staff, no worries."

"When I checked myself in using the door codes emailed to me (the front desk is only attended during the day), I was quickly disappointed with my room: the door wouldn't lock, the toilet wouldn't stop running, and I found some kind of stain on the mattress under the tucked sheet. I texted the 24 hour emergency number, not sure who would respond at such a late hour (it was 11pm at this point). Shortly after I sent the text, I heard back from someone named Amelia who ended up making my whole trip extraordinary. Amelia was one of the managers of the hotel and lived nearby. Despite the time of night, and the fact inches of snow were coming, she left her home to come switch me to another room. When she arrived, she was extremely apologetic, and assured me she would make sure the room would be more thoroughly inspected and cleaned for future guests. Then she moved me to the room next door, in which she had already turned the heater on, and I was delighted to find the room to be spotless and remarkably comfortable (and a corner room, no less, with two lovely windows that got abundant natural light). She also gave me some complimentary beverages. The room ended up being a lovely home during my few days in Stratford, and I would have a lovely chat with Amelia when I'd see her in the lobby. The hotel had a lovely old charm about it, with a lot of historical flair. I definitely hope to stay here again. Huge thanks to Amelia for being such a hero of the hotel!"

"Wonderful 2 night stay at The Parlour Inn. The room was clean and comfortable and the staff were very friendly. Would highly recommend the restaurant. We had 2 dinners there and both were amazing - they offered Prime Rib on the Friday night and I have never seen such a big piece of meat done to perfection! The hotel is within walking distance to the centre of Stratford. We plan to stay here again when we go back to see some plays at the Festival. Nice that parking is free in their lot beside the hotel."

"Spotless..... Yes Courteous.... Yes Unfortunately a good night's sleep was disrupted by smoke detection alarm on all rooms and all floors starting at 11:57 pm. Piercing alarms ran in bouts for a full half hour. Burnt linen in dryer was apparent cause. My ears are still ringing 13 hrs later. "

"The staff was friendly and efficient. The rooms were clean and they had a nice breakfast included."

"Friendly staff! Himour in the restaurant! "

"Great all around."