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"The breakfast was fresh; free parking was safe."

"Parking is catch as catch can, but nearby as it is right in the middle of downtown. Nice dining at the lobby, and all representatives were very nice and helpful. Cute, clean rooms where everything seemed fresh and new. If and when I return to Rockford, Hotel Rose is where I will stay. Rogue River Tavern across the street, Corner Bar at the end of the block, and the Old Mill and Rogue River Dam and Park just another block further. Perfect location!"

"The room wasn't properly cleaned. There was mold/ mildew along the entire bottom of shower curtain. The TV remotes were absolutely filthy & gross with lots of gunk around & on buttons. The ceiling tiles were 75% falling down, you could actually see between the ceiling squares & the space above it with "stuff ??" hanging In there. There were scratches & many repair spots on walls. The sheets I'm not even sure were clean, but was too tired to walk down & up the 600 steep stairs again, but they also do many snags & straggly threads. One of the TVs didn't work more than 25% of the time. It would work for a 1 - 3 minutes & then it was of again, that was constant which finally made it too annoying to even bother. Overall... I will never have any desire to stay again & certainly will not recommend it to any else. This was my husband & my 1st "vacation/ stay cation" in 10 years & it was miserable. We left feeling worse than when we arrived. I hope future guests will find many repairs & upgrades that will make a more enjoyable stay than we had."

"The person who checked me in was very nice and helpful. the person who checked me out not so much. The room was swept and clean. The beds were made. the sheets were clean, but I don't know they had been changed. The covers had an odor to them from the middle down to the foot or at least the top cover did. Again, not sure they were changed so I sprayed Lysol on the beds. The shampoo & conditioner and lotion were like I had never seen, very stylish but empty. All towels & washcloths and hand towels were clean and a plenty. We had a long trip, and still had more travel so I didn't bother to call the front desk."

"I booked this property thru Expedia-DO NOT DO THIS!!! I got to the property and did not have a room which I had already paid for in advance!!! To change the reservation I was charged a LARGE fee and Expedia had false advertising free change/cancellation! They do allow the change but claim TRU charges a fee of so basically my 2 night stay changed to 1 night for same price as 2 nights! It was a legit nightmare. Then I get there and they don't have me down for a room and are sold out. So I pull up my confirmation and by some weird miracle they find a King room for 3 of us, but we made due. There was a smell in the room like old smoke, bed was ok, room is TINY!!!! Pool is small, staff did try to be helpful but no one refunded anything or offered anything. I also had to sit on the phone with EXPEDIA for over an hour to get them to "move the funds paid to the hotel" to cover the room. It was all such a joke and needless to say I would never ever ever deal with EXPEDIA again. And Tru obviously partners with them and there is an issue there too! Comfort Suites next door was much nicer and big rooms!!!!"

"Older place but still good place to stay"

"Yes "

"The staff was amazing. Very helpful and friendly. "