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Reviews of Hotel Pax

3 out of 5
Hotel Pax
10 Put Iza Nove Bolnice, Split, Splitsko-dalmatinska županija

Reviews

8.4

Very good

Rating 10 - Excellent. 50 out of 128 reviews" "
Rating 8 - Good. 51 out of 128 reviews" "
Rating 6 - Okay. 21 out of 128 reviews" "
Rating 4 - Poor. 4 out of 128 reviews" "
Rating 2 - Terrible. 2 out of 128 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

ikan

Travelled with partner
Liked: Amenities, property conditions & facilities
This is a nice property with beautiful views. However, it is very difficult to find the entrance. Google map gets you nearby but about 100 meters off. There are few hotel signs that are very helpful. From the parking to entrance you hsve to walk your luggage a distance to get there.
Stayed 1 night in Apr 2024
Response from Hotel PAX*** Split Team on 24 Apr 2024
Dear Ikan,Thank you for your review!We are happy that you have enjoyed our complex and sea view! However, we will give our best to improve the path from the parking to our hotel's entrance.Best regards,

6/10 Okay

Gurshauna

Liked: Staff & service
Lovely stay for the price. Friendly staff and a quick Uber to Old Town.
Stayed 2 nights in Apr 2024
Response from Hotel PAX*** Split Team on 11 Apr 2024
Dear Gurshauna,Thank you for your staying here and this review.We are happy that you liked our staff and good connection with the Old Town!Best regards,

8/10 Good

peter

Stayed 2 nights in Oct 2023
Response from Hotel PAX*** Split Team on 11 Nov 2023
Dear Peter,Thank you for this very good review!Best regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here because I was visiting my son in hospital close by. The staff were very caring and supportive to me, nothing was too much trouble.
Stayed 3 nights in Oct 2023
Response from Hotel PAX*** Split Team on 31 Oct 2023
Dear David,Thank you so much for your staying here and this excellent review!We are so glad that our staff made your staying here as one you will remember, not just because of your son's accident. We hope that everything ended well, of course! Also, if you would have another opportunity (hopefully positive one) visiting our beautiful city, we are definitely here for you!Best regards,

8/10 Good

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to access property as the drop off and pick up point was in the car park at the back of the hotel.
Stayed 1 night in Oct 2023
Response from Hotel PAX*** Split Team on 31 Oct 2023
Dear Lindsay,Thank you for your staying here and this very good review!We are sorry that your were not completely satisfied with the service provided in our hotel and we will definitely do our best to improve it.Best regards,

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Hotel PAX*** Split Team on 11 Oct 2023
Dear Marek,Thank you very much for your staying here and this excellent review!Best regards,

10/10 Excellent

Joshua, Omro

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for several days for business and stayed at the Pax per a friends recommendation. We were not disappointed. The room was clean, the beds comfortable, and the staff very courteous and helpful. We enjoyed our stay so much that we will stay here again next spring when we are in town. It is a short walk to the water and various dining options. They have a nice breakfast spread with a variety of options suiting a wide range of tastes. Two thumbs up!
Stayed 3 nights in Oct 2023
Response from Hotel PAX*** Split Team on 11 Oct 2023
Dear Joshua,Thank you so much for your staying here and this amazing review!We are really happy that our staff met your expectations from here and you liked all different parts of our hotel, such as rooms, beds, buffet in the morning and choice in the restaurant! We are looking forward for your staying here again next year and until that opportunity, the whole Hotel Pax*** Split Team wishes all the best to you, your dear lady and children, of course!Best regards,

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok here’s a very honest review of the hotel hope it helps other travellers. 1. The hotel at first might be confusing to find especially using Google maps but once you find it it’s easy. 2. It’s a very good hotel if you have a car rental because they have a lot of parking spaces for guests. 3. The location is a bit far from the old town/ferry port, but taking an uber is the best way since it costs only around 5€ per trip. Parking is expensive in the old town. 2€ for the first Hour and 3€ per succeeding hour. 4. The hotel is big, has good choices for breakfast and dining in as the restaurant serves good food and good drinks as well. 5. I read some reviews that the shower is small, it is true it is like a portable capsule shower but what was important was it was clean and water pressure and hot water was very good. 6. The WIFI can be better though. It was slow and we used our data during our stay as it couldn't load fast enough. All in all for the price it was great.
Stayed 3 nights in Oct 2023
Response from Hotel PAX*** Split Team on 31 Oct 2023
Dear Michael,Thank you so much for this amazing review and for your staying here!We are really proud for making your stay here the one you will remember! We hope that you had great time in our beautiful city, such as in our hotel! This honest and detailed review will definitely help our future guests, we are 100% sure! Also, if you would have any other opportunity visiting city of Split, we are here you!Best regards,

10/10 Excellent

KAYLEIGH

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful rooms in a quiet part of town, quite a walk from the old town but definitely doable if you are able bodied. Taxis and Ubers are very inexpensive.
Stayed 4 nights in Sep 2023
Response from Hotel PAX*** Split Team on 16 Sept 2023
Dear Kayleigh,Thank you for your staying here and this excellent review!We are so happy that we met your expectations from our hotel! We are hoping that you had wonderful time here and in our beautiful city! If you would have another opportunity coming back to Split, we are definitely here for you!Best regards,

10/10 Excellent

Kasongo

Stayed 5 nights in Aug 2023
Response from Hotel PAX*** Split Team on 28 Sept 2023
Dear Kasongo,Thank you very much for this excellent review!Best regards,

10/10 Excellent

Andrej

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Split
Excellent hotel. Kind staff. Nice gym. Close to the beach and all amenities but pieceful
Stayed 4 nights in Aug 2023
Response from Hotel PAX*** Split Team on 30 Aug 2023
Dear Andrej,Thank you so much for your staying here and this amazing review!We are so proud that our hotel and staff met you expectations! We are hoping that you enjoyed nearby beaches and had a great time in our beautiful city! If you would have another opportunity visiting Split, we are definitely here for you!Best regards,

8/10 Good

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great! Everything was cleaned. Thank you hotel Pax for a great stay
Stayed 4 nights in Aug 2023
Response from Hotel PAX*** Split Team on 23 Aug 2023
Dear Bethany,Thank you for your staying here and this review!We are so grateful for this words of yours about our staff and clean rooms. If you would have any other opportunity visiting Split again, we are definitely here for you!Best regards,

6/10 Okay

Ulkar

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jul 2023
Response from Hotel PAX*** Split Team on 3 Aug 2023
Dear Ulkar,Thank you for your review!Best regards!

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable but quality stay and experience! Staff were all lovely, room was very clean and pleasant and came with a ocean view we were not expecting. Hotel restaurant was also excellent. Overall, highly recommended.
Stayed 1 night in Jul 2023
Response from Hotel PAX*** Split Team on 13 Jul 2023
Dear Oliver,thank you for staying at Hotel PAX*** and for sharing your positive experience with other travelers.We are happy to hear you liked our friendly Staff and restaurant service. Hope to see you again at our property.Best regards,

8/10 Good

Jacqueline

Travelled with family
Liked: Property conditions & facilities
Clean & tidy hotel
Stayed 1 night in Jul 2023
Response from Hotel PAX*** Split Team on 11 Jul 2023
Dear Jacqueline,Thank you very much on your review and choosing our hotel for your staying in Split! We are so happy that you liked our clean hotel facilities!Best regards!

10/10 Excellent

Kathleen

Liked: Property conditions & facilities
Thank you, Ana, for making out stay exceptional, and adding a day at the other end of our vacation!
Stayed 1 night in Jun 2023
Response from Hotel PAX Split Team on 3 Jul 2023
Dear Kathleen and Betsy,thank you for all lovely words!It was our pleasure to have you as our guests at our Hotel.Looking forward seeing you again!Best regards

10/10 Excellent

heidi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were pleased with the property, once we located it. Google maps has the property located approx 150m from where it is. Normally this wouldn’t be an issue, however, this is a very busy area with the hospital, dead-end roads, and barricades. We were circling around for quite some time trying to get to the actual hotel parking lot, and then confused as to where the front entrance was. Perhaps some more signage would also help? Once in the hotel, we enjoyed the stay, the comfortable room, and the friendly staff. Excellent breakfast and the young gal working it was super. Enjoyed the proximity to the beach and rented city bikes to explore Split.
Stayed 2 nights in May 2023
Response from Hotel PAX*** Split Team on 4 Jun 2023
Dear Heidi,thank you for staying at Hotel PAX*** and for sharing your positive experience with other travelers.We are happy to hear you enjoy your stay and we appreciate all your comments. We will definitely do our best to improve our service.Best regards,

8/10 Good

Jan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
For short stay not bad
Room nice, best pet is bed. Bathroom was ok for three starts standard. + is to have breakfast outside Instant Coffee for breakfast is bad choice Location is little bit weird but close to the sea
Stayed 1 night in May 2023
Response from Hotel PAX*** Split Team on 24 May 2023
Dear Jan,thank you for staying at Hotel PAX*** during your visit to Split.We are happy to hear you have enjoyed in your breakfast on our terrace.We appreciate your comments, we will do our best to improve our service.Best regards,

10/10 Excellent

igor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Hotel PAX*** Split Team on 20 Mar 2023
Dear Mr Igor,thank you for staying at Hotel PAX and for sharing your positive experience with other travellers.We are glad to hear you enjoyed at our Hotel.Hope to see you again!Best regrads

6/10 Okay

Marisel

Stayed 2 nights in Oct 2022
Response from Hotel PAX*** Split Team on 8 Nov 2022
Dear Marisel,thank you for staying at Hotel PAX*** during your visit to Split. We hope you had a wonderful time at our Hotel.Best regards,

8/10 Good

Paul D

Stayed 1 night in Sep 2022
Response from Hotel PAX*** Split Team on 29 Sept 2022
Dear Paul D,thank you!Best regards

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect
Great Hotel with great location
Stayed 3 nights in Sep 2022
Response from Hotel PAX*** Split Team on 15 Sept 2022
Dear Paul,thank you for the awesome rating! We are thrilled that you enjoyed your stay with us.Best regards,

8/10 Good

Yoel, Hod Hasharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly hotel
Stayed 1 night in Aug 2022
Response from Hotel PAX*** Split Team on 27 Aug 2022
Dear Yoel,Thank you for staying at Hotel PAX*** and for sharing your positive experience with other travelers.We are happy to hear you enjoyed at our Hotel!Best regards,

10/10 Excellent

Jeff

Stayed 1 night in Aug 2022

10/10 Excellent

ursula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjiyed the sea view feom my roim, the fixtures in the bathroom, the food from the restaurant and the staff.
Stayed 1 night in Jul 2022
Response from Hotel PAX*** Split Team on 19 Jul 2022
Dear Ursula, thank you for staying at Hotel PAX*** during your visit to Split and for sharing your positive experience with other travelers. We are happy to hear you enjoyed at our property! Hope to see you again! Best regards,

6/10 Okay

Suzanne

Stayed 3 nights in Jun 2022
Response from Hotel PAX*** Split Team on 2 Jul 2022
Dear Suzanne, Thank you for staying at Hotel PAX*** during your visit to Split. We are sorry to hear you were not completely satisfied by service provided at our hotel. We will do our best to improve our service. Best regards, Hotel PAX*** Split Team

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is terrible. Next to the main hospital which as double parking along the main access to the hotel. Shared building with dental clinic within the hotel area. Not the cleanest, many minor cosmetic faults. Not sure of the fire rating of the doors, security of the doors or evacuation procedures. Clinic starts work early, no auto/soft closures on the doors so was pretty noisy. The exterior trim at the bottom of the window was loose and blew and banged all night.
Stayed 2 nights in Mar 2022
Response from Hotel Pax Team on 14 Apr 2022
Dear Guest, thank you for staying at Hotel PAX*** during your visit to Split. We are very sorry to hear you were not completely satisfied by service provided at our hotel. We take your comments very seriously and we will definitely do our best to improve our service. Best regards,

10/10 Excellent

CHRISTOPHER T, Santa Fe

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely new hotel
Absolutely lovely new hotel, free parking, great breakfast. A tad further from the port but short stroll to the beach, nothing is too far.
Stayed 1 night in Sep 2021
Response from Hotel Pax Team on 26 Oct 2021
Thank you for sharing your opinion with us!

8/10 Good

Damien

Liked: Staff & service, property conditions & facilities
Bathroom outdated
The room was not so nice as expected on the pictures but still comfortable with all the necessary equipments. However the bathroom was really outdated : small, old furniture and a shower with a dubious curtain. That's why, I am not sure to recomend it.
Stayed 2 nights in Sep 2021
Response from Hotel PAX*** Split Team on 25 Sept 2021
Dear Damien, Thank you for staying at Hotel PAX*** during your visit to Split. We take all your comments very seriously. Since we are planning to renovate all rooms during next winter season, we would like to invite you to visit us again in 2022! Best regards

6/10 Okay

Andrii

Liked: Staff & service
Really overpriced hotel
The hotel is clearly overpriced. It is not very conveniently located, quite far from the city center and the beach, around wasteland and abandoned construction. The room is not very large, with a minimal set of furniture. The bathroom is cramped. Breakfast is average and the range and quality are inferior to any German or Austrian 3-star hotel.
Stayed 7 nights in Jun 2021
Response from Hotel PAX Split Team on 1 Jul 2021
Hi Andrii, thank you for staying at Hotel Pax*** during your visit to Split. We appreciate your comments and we will our best to improve our service. Best regards Hotel PAX Split Team

8/10 Good

Shaun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value 3* hotel
Room was decent. Wasn't expecting anything special as its only 3* for a very good price. Was surprised we had a decent sized fridge and a new smart tv in there too. Shower was a bit disappointing but stayed in a family room with 2 mates and its all we needed. Probably not the best hotel for a couple. Short walk to the marina to bar renatto which has a great view with good pizza and cheap beer. £2 uber into split main town. Walkable to the sandy bacvice beach. Breakfast wasn't bad either. Nothing special but a good spread and it is included in the price. Overall very good value
Stayed 3 nights in Jul 2020
Response from Hotel Pax*** on 8 Aug 2020
Dear Shaun, Thank you for sharing your opinion with us. We will do our best to improve in every way for the upcoming seasons. Kind regards Hotel Pax

10/10 Excellent

Colan, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and confortable room. The location is perfect to enjoy all that Split has to offer and the brekfast is terrific. Will definately stay here again.
Stayed 7 nights in Jul 2020
Response from Hotel Pax*** Team on 25 Jul 2020
Dear Colan, thank you for your nice review.

8/10 Good

Z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite Hotel lovely Breakfast
Lovely Breakfast, short walk downhill to beach and marina & local restaurants, quite hotel apart from the helicopter launchpad next door.
Baby Tortoise on Terrace
Local Marina
Stayed 7 nights in Jul 2020
Response from Hotel Pax*** on 13 Jul 2020
Dear Guest, Thank you for your lovely comment, and for sharing your positive experience with other travelers. Hope to see you again at our hotel. Best regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was located about 20mins walk from the town centre and around 5-10 mins in the car, there is a nice restaurant 5 mins from the hotel which is cheep and cheerfull and do lovely food if you have had a tiring day and don't want to go far for dinner. The staff are nice and friendly and if we informed them of something e.g the hallway lights were turned off at night so you couldn't see down the corridor, (this happend 2 nights in arow) they would run up the turn them on. From London
Stayed 3 nights in Oct 2019
Response from Hotel pax on 19 Oct 2019
Thank you

8/10 Good

Victor

Liked: Cleanliness, staff & service, room comfort
Great deal and really comfortable accommodations
It was a great deal! The service and cleanliness makes up for not being super close to Old Split. It’s not a luxury hotel, but it’s really nice more like a boutique experience.
Stayed 2 nights in Sep 2019
Response from Hotel pax on 18 Sept 2019
Thank you for staying in our hotel :)

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean. Breakfast was good. Outdoor sitting comfortable. Very polite.
Stayed 1 night in Sep 2019
Response from Hotel Pax on 10 Sept 2019
Dear guest, Thank you very much for your revirw. Hope to see you again. Kind regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nothing special. Just normal clean & tidy. Buffet breakfast is ok.
Stayed 1 night in Aug 2019
Response from Hotel Pax on 9 Sept 2019
Dear guest, Thank you for your review. We will definitely try to improve in every way and try to make your stay more pleasurable. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel with a friendly vibe and lovely outdoor seating area. staff very friendly and helpful, room was very clean and comfy bed and a lovely sea view. would stay again 100%
Stayed 2 nights in Aug 2019
Response from Hotel Pax on 10 Sept 2019
Dear guest, We are so glad you enjoyed your stay and are looking forward to see you again next year... Or even before! With regards,

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This property was more basic than advertised in my opinion. It almost felt like sleeping in a dorm room. I will say, the staff was helpful and friendly though.
Stayed 2 nights in Aug 2019
Response from Hotel Pax on 29 Aug 2019
Dear guest, Thank you for your honest opinion. We shall definitely try to improve for the upcoming season. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of their staff and knowledge of not just Split but the surrounding areas in Croatia as well cannot be understated! Thanks for making a first time visitor feel welcome!
Stayed 5 nights in Aug 2019
Response from Hotel Pax on 29 Aug 2019
Dear guest, thank you very much for such a great review. We surely hope to see you again. Kind regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is set in a nice area of town which is close to a quiet beautiful beach and the staff are absolutely lovely
Stayed 5 nights in Aug 2019
Response from Hotel Pax on 10 Sept 2019
Dear guest, Thank you! We will certainly try not to disappoint you and improve each year in every way. Sincerely

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast great and staff very helpful. Hotel is new and still in progress but there’s nothing negative about it. I recommend putting in mirrors in rooms.
Stayed 2 nights in Jul 2019
Response from Hotel Pax on 10 Sept 2019
Dear Beth, We'll certainly put big mirrors in the room! Thank you for your review, we are glad that you liked your stay. Kind regards

2/10 Terrible

NR6, Concord, MA

Travelled with family and small children
Disliked: Staff & service
We never got past the reception area. The hotel overbooked, blamed Expedia, and tried to put us in a Motel instead. We complained that we prepaid via Expedia and the Motel was unacceptable. They then put us in another hotel, but made us pay the difference. We had to pay 500 euros more for a room, we had no choice as they had no space left at Hotel Pax. I will never book a room with Hotel Pax and will warn everyone to stay away. We paid much, much more than we planned because they overbooked. When this happens most hotels cover the cost, they put the cost on us. For a new hotel this is unacceptable. No customer service whatsoever.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. Always attentive to answer questions or concerns. The hote is located in a quiet area which makes it ideal if you’re looking for a relaxing time far from crowd neighbourhoods in Split.
Stayed 2 nights in Aug 2019
Response from Hotel Pax on 10 Sept 2019
Dear guest, Thank yu for your review! We plan to be even better in the upcoming seasons. Hope to see you again. Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, only is hard commuting from hotel to down town. Maybe, in the future hotel shuttle will be a great help to guests w/o car. Definitely coming back next year!!
Stayed 3 nights in Jul 2019
Response from Hotel Pax on 10 Sept 2019
Dear guest, We will definitely take your suggestion into consideration. Thank you, you know where to find us next year :) Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Hotel Pax on 1 Aug 2019
Thank you very much! Hotel Pax

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms No mirrors in rooms and no toiletries just half full soap dispenser House keeping didn’t clean our room, make bed and had to ask for fresh towels twice. Good friendly staff
Stayed 3 nights in Jul 2019
Response from Hotel Pax on 29 Jul 2019
Dear guest, Thank you for your review. We shall definitely try to improve our service so that staying in our hotel would be nothing but a real pleasure. Kind regards, Hotel Pax

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very clean. Would give top marks if the room had a refrigerator and kettle.
Stayed 7 nights in Jul 2019
Response from Hotel Pax on 29 Jul 2019
Dear guest, Thank you for such kind words and also good sugestions. We shal try to improve more for the upcoming season. Kind regards Hotel Pax

8/10 Good

Verified traveller

Stayed 6 nights in Jul 2019
Response from Hotel Pax on 29 Jul 2019
Thank you for your review.