Search Hotels Near Southwestern Christian College, Terrell

"Overall, my stay at Sparks by Hilton was good. The location was convenient, and the front desk staff were pleasant and helpful throughout my stay. I traveled from Georgia to Texas after purchasing a home in Forney and stayed from March 30th to April 2nd. My experience took a turn on my last day due to a billing issue that caused unnecessary stress. My flight was changed from an early morning departure to later that evening, so I requested a late checkout. I was advised to speak with the manager at 7 AM. When I did, she informed me the late checkout fee would be $50. I explained that I had already paid a $25 incidental deposit and asked if I would only need to pay the remaining balance. She confirmed yes. However, I noticed my card was charged immediately while the $25 deposit was still pending. Before leaving the desk, I locked my debit card. As I was walking away, I received another attempted charge of $31 and some change, which raised concern. I returned to the desk for clarification, but I did not receive a clear explanation. Due to the uncertainty, I contacted my bank and canceled my card to protect myself. Clear and accurate billing is very important, especially when traveling, and I hope management reviews this process to improve transparency and prevent similar situations for future guests. This situation left me feeling uneasy and concerned about the handling of my payment information. I would appreciate clarity and proper resolution regarding these charges. Thxs"

"Family friendly! Kids loved the pool"

"The room was perfect size. Very comfy and simple "

"I didn’t stay here yet. I changed the date 3 times and Expedia kept changing even after I checked the date 3 times. "

"Great location with a 24 hour Dennys restaurant next door . "

"Very pleased with our stay. The staff was very courteous and addressed our needs. The room was very clean. "

"Good"

"Better quality of towels would be better."

"Very accessibly point "