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"Overall the hotel was fine. If you look at the hotel pictures and think of going up to the bar with the view of the capital for a nightcap or whatever ... think again because "regular" guests are not allowed in there - you must reserve a special and more expensive room to gain access. We were told that it was an extra $100 a night to have a room where access to the view bar was included. We were disappointed. No tea in the room, only coffee. You can go to the front desk and get a tea bag ... we, as tea drinkers, were not told this but did find a dumb little note in the room which said we needed to get a tea bag from the front desk, really? Tea bags cost pennies. The creme rinse in the shower was not good. The restaurant was closed for dinner the night we were there ... went to The Old Fashioned bar and grill a block away which was EXCELLENT - highly recommend. And if you are tired of Starbucks (one in the lobby) try Michelangelo's coffee shop around the corner - a local place, which was also EXCELLLENT and FUN. "

"Decent room and breakfast "

"Yes"

"Was a good experience "

"Hotel right in the middle of the dells attractions, less than 10 minutes from knuckleheads arcade and outlets! The room was clean and cozy, staff very professional and friendly. No complaints, pool area was great for my toddlers! One section closed downstairs but they had more indoor pools on upper level open! Great experience! Will highly recommend and expect to come back in future!"

"The room was very clean and the staff was wonderful. There was a small problem with the door and they promptly fixed it. Lovely!"

"everything was perfect. the restaurant within the hotel had great quality. the room was clean. the staff were great. i was impressed that they had free laundry machine and dryer for guests to use. "

"Historically informative beautiful clean staff friendly kids friendly hotel."

"SPA staff is extremely unfriendly. Wanted to relax at the relaxation room, simply was asked to leave stating they are closing . Didn’t even ask my name to see if I was a returning guest. Specifically, staff who was closing SPA on March 24th, 2026. Not going to use that SPA anymore. "