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"Rooms still reeked of cigarette smoke, even though they are 100% against it. Whatever place this was before them clearly allowed smoking in the rooms. You know how putrid that can be, once a room is smoked in, it'll never be the same. Room keys unprogrammed themselves every morning so we had to go back to the front desk to have them programmed again. Very inconvenient. Shower was sufficient, water flow was strong! Nice surprise. Bed was TOO SOFT. Very plush and uncomfy. Can feel where other's have slept in because there were springs that were obviously too compressed. Barely slept. The Tiki bar was cute, small area, but the patio where the entertainment is was fairly large. Good selection of drinks! Bartenders were fun and personable. Just remember, you're on camera at the bar so behave yourselves! Overall, decent place, great price."

"The staff was very courteous and helpful. Nice pool area."

"The staff was wonderful and friendly. Room was super clean and beautiful."

"Yes "

"The staff at this place were EXTREMELY rude except for the staff that checked us in one out! We had breakfast at the Sundeck, the food was not made fresh it was prepared ahead of time and there was a confrontation between a staff member and a customer in we actually thought that someone was going to get hurt! Pretty unbelievable that we witnessed this, it made us feel very uncomfortable! This resort is EXTREMELY noisy so if you want a place to relax and be treated with respect from the staff, Lani Kai is not the place for you! On Sunday half the restaurants closed early! The bartenders down at the beach bar were standing around and totally ignored us!! (SO RUDE)!! Grateful we only stayed for one nice!! I would not waste my hard earned money at this place unless you like loud noisy rooms and rude unprofessional staff!!"

"The hotel is in a great location, overall it’s clean however it’s very dated on the inside, especially the rooms. If they would improve the rooms and the common area amenities and modernize them, it would be a very good hotel. I believe that this needs to be done sooner rather than later."

"Have reviewed Naples Inn before, love the place, it’s got that 1970s hotel-motel vibe with the modern amenities you’d expect… will be back again for sure. "

"Great hotel, location, and experience! Hot tub and pool were relaxing. Hotel is close to everything. "

"I stayed in the motel section, as it was the only room available and it was very clean and nice modern elevated style. The Drift Kotchen and bar is beautiful with great views. The service was very good all around. "