Search Cottages in Southwest Alabama

"There was an electrical outlet that was hanging out of the wall bare wires and all Room 209. This was behind the dresser and also had the Microwave plugged into it. The beds were uncomfortable for what we had to pay per night to stay. We had to take our own garbage out as there was not anyone cleaning our room during our stay. We also to requested additional shampoo and conditioner. These are standard items for hotels ~ not sure why those simple items were not addressed."

"Everybody was really helpful and the breakfast was really good and it was clean and the staff and the manager really nice people"

"difficult to get into, thin walls , could hear everything going on in the next room"

"It was pleasant. The room was not vaccumed and the shower was not cleaned. I believe its new cleaning staff and i told the lady at the front desk. She said she would talk with the cleaning staff and do a better job."

"Staff were so nice and friendly, room and casino were clean and well maintained at all times!"

"Breakfasts were better than some properties that had restaurants with them. They got busy after 730. They had hot foods and cold, not just continental foods."

"We love this hotel. It's in the heart of Gulf Shores, but minutes away from Police/Fire Depts. Being a Holiday Inn property (IHG), it excells in customer service. From check in to breakfast to check out, it is a gem. Our go to for Gulf Shores. "

"Clean room, staff was great"

"Room was very clean would stay again and was close to everything"