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Novotel Queenstown Lakeside

4.0 star property
Lakefront Queenstown hotel in Queenstown City Centre with a fitness centre

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Novotel Queenstown Lakeside

Private spa tub
Indoor spa tub
Golf
View from room
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

8.4 out of 10
Guests loved the amenities.
  • Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
The price is ₹12,738
₹14,649 total
includes taxes & fees
20 Oct - 21 Oct
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Room options

Available filters for rooms
Showing 3 of 7 rooms

View all photos for Room, 1 King Bed, Lakeside

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Lakeside

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Bathrobes
Shower/bath combination
  • 26 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Hairdryer
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, 2 Double Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Hairdryer
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior
Crowne Plaza Hotel Queenstown, an IHG Hotel
Free WiFi
Restaurant
Air conditioning
Gym
9.0 out of 10, Wonderful, (1005)
The price is ₹14,234
₹16,370 total
includes taxes & fees
16 Oct - 17 Oct
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About the area

Map
Corner of Earl and Marine Parade, Queenstown, 9348

What's nearby

  • Queenstown Gardens - 1 min walk
  • Skycity Queenstown Casino - 4 min walk
  • TSS Earnslaw Steamship - 6 min walk
  • Kiwi and Birdlife Park - 9 min walk
  • Skyline Queenstown - 10 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 13 min drive

Restaurants

  • ‪Patagonia Chocolates - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Cookie Time - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪The Grille by Eichardt's - ‬2 min walk

About this property

Novotel Queenstown Lakeside

Upscale eco-certified hotel located in Queenstown City Centre
Located close to Skyline Queenstown, Novotel Queenstown Lakeside provides a garden, dry cleaning/laundry services and a bar. Adventurous travellers may like the cycling at this hotel. For some rest and relaxation, visit the hot tub. The on-site restaurant, Elements, offers breakfast, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a gym and a business centre.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike hire and valet parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Babysitting (surcharge), concierge services and luggage storage
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 273 rooms boast comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with streaming services and satellite channels
  • Balconies or patios, daily housekeeping and desks

Languages

Chinese (Mandarin), Czech, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (NZD 36 per night); discounts available
  • Ski shuttle nearby
  • Valet parking on site (NZD 36 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: NZD 34 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Ski passes
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • On a lake
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Minibar

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately NZD 34 per person
  • Valet parking fee: NZD 36 per night (in/out privileges)
  • Nearby parking fee: NZD 36 per night (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Lakeside Novotel
Lakeside Novotel Queenstown
Novotel Lakeside
Novotel Lakeside Hotel
Novotel Lakeside Hotel Queenstown
Novotel Lakeside Queenstown
Novotel Queenstown
Novotel Queenstown Lakeside
Queenstown Lakeside
Queenstown Novotel
Novotel Gardens Queenstown
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Queenstown
Novotel Queenstown Lakeside Hotel Queenstown

Frequently asked questions

Is Novotel Queenstown Lakeside pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Novotel Queenstown Lakeside?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at Novotel Queenstown Lakeside on 20 Oct 2024 start from ₹12,738.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Queenstown Lakeside?

Valet parking is available for NZD 36 per night. Limited spots are available.

What time is check-in at Novotel Queenstown Lakeside?

Check-in start time: 2 PM; check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Queenstown Lakeside?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Novotel Queenstown Lakeside located?

This family-friendly Queenstown hotel is located on a lake, within a 15-minute walk of Williams Cottage and Skyline Queenstown. Queenstown Gardens and Queenstown Beach are just steps away.

Novotel Queenstown Lakeside Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 524 out of 1004 reviews" "
Rating 8 - Good. 338 out of 1004 reviews" "
Rating 6 - Okay. 107 out of 1004 reviews" "
Rating 4 - Poor. 19 out of 1004 reviews" "
Rating 2 - Terrible. 16 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lycia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Mariana

Stayed 10 nights in Aug 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT AREA! Close to everything
Stayed 3 nights in Aug 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation and so easy to walk everywhere in town
Stayed 1 night in Aug 2024

10/10 Excellent

Sudesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location, quiet & serene garden side, great lake view & short walk to the lake, in the heart of Queenstown, short walk to the shops, restaurants, attractions. The service was great, very helpful, friendly staff, huge range of buffet breakfast options that catered for guests with different cutural backgrounds, very clean & tidy hot spa room, which was a great treat after day of skiing. I found the staff very considerate & mindful of guest needs and preferences. Highly recommend Novotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Roger Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We will go back
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Novotel Lakeside in Queenstown. Lovely staff, rooms always perfect, honestly can’t say a bad word about my stay.
Stayed 10 nights in Jul 2024

10/10 Excellent

Delia Viorica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat the location, it was nice, clean, great breakfast. Some areas a bit dated but didn’t make a difference to our great experience.
Stayed 6 nights in Jul 2024

10/10 Excellent

Noor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Jul 2024

10/10 Excellent

Danie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location can't be beaten. Friendly and helpful staff. Great value for money.
Stayed 3 nights in Jul 2024

8/10 Good

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel is perfectly situated right in town on the lake front, but is a little tired. The beds are only double size, which is a squeeze for two people. The rooms are also quite tight. It wasn't bad, but I might try a different hotel next time.
Stayed 5 nights in Jul 2024

10/10 Excellent

Christopher David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay this July. Hotel is in the perfect position - right next to the lake but a block and a half away from any nightlife. Staff were all very friendly. breakfast was great value and had good variety. Would stay here again.
Stayed 7 nights in Jul 2024

8/10 Good

Ederson, Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well-located and maintained. The hotel's location makes staying there a no-brainer.
Stayed 1 night in Apr 2024

8/10 Good

Leily

Liked: Cleanliness, staff & service, property conditions & facilities
Great place close to everything
Stayed 5 nights in Jul 2024

8/10 Good

Jiwang

Stayed 6 nights in Jun 2024

6/10 Okay

Judith

Travelled with family
Liked: Cleanliness
I don't know who bungled the booking - Expedia or Novotel. I asked for an accessible room with 2 beds. I was given a room with 2 beds and a walk in shower. So no shower after travelling all day. The next day we were moved to an accessible room with one bed. However a trundle was given at no extra cost but it was a very tight squeeze.
Stayed 5 nights in Jun 2024

8/10 Good

Seth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Cute hotel located right next to the shopping and dining downtown of Queenstown. We walked to everything including the gondola. Just a small bit outdated feeling but renovations seemed to be in progress. It felt like a well used snow skiing hotel which was also evident by all the skiers using it. Beds were small, which we knew of course, but still wish they had double queen options. What was most disappointing was the bathroom. 1-Bathroom entrance door. Has opaque film or something but was basically see through (not opaque) from the outside looking in. Angle of the door means most people in the room could easily see the bathroom user. 2-Shower door. Is all glass and was a half door. What??? This means water sprayed out, bounced off my back and head…whatever…and ran on to the floor and all over the heated towel rack. Very poor design. Lastly, I met so many wonderful NZ people that my expectations were probably sky high but the staff person that both checked me in and checked me out (same person) - seemed distracted both times we interacted. She’d ask a question then look away at someone else next to her and not listen causing me to answer the question twice. Also didn’t offer up any advice about the surrounding area. Queenstown and the downtown area is amazing though and this is a perfect location for easy walking to food and shopping. A little bit of improvements could really push this hotel to the top of every visitors list.
Stayed 2 nights in Jun 2024

10/10 Excellent

Xinhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 4 nights in Jun 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Deborah Glenis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was clean. Staff very helpful & happy. Food amazing & so close to everything - too spot
Stayed 7 nights in Jun 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Annika

Stayed 4 nights in Jun 2024

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is right in the heart of Queenstown! Love it steps away from the wharf where almost all attractions are, playground right in front with the beautiful botanical gardens and local ice rink. Parking for street or valet was great. Rooms are a little outdated however beds were great, bathrooms were cleaned daily from top to bottom, included breakfast is worth it. Concierge is great to go chat and book your activities. Definitely will be returning to the property summer or winter
Stayed 7 nights in Jun 2024

8/10 Good

Kylie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in rooms 104 and 106 on the ground floor leading onto common area courtyard. It was our second stay here. Major positive is certainly the location (you don’t get much better). Other positives are the bar which does a happy hour, room service, small gym, in-room tea & coffee facilities and mini bar. Beds and pillows are comfortable however are only doubles in the twin rooms so extremely small for couples if you are used to a King Bed. The only negative about the rooms for us is the bath/shower. It’s one you have to climb into and there are only shower curtains (not permanent screens). The baths are very narrow and the curtain rubs up against you the whole time which is unpleasant. Wish they would renovate these to regular standing showers. The rooms are outdated and the baths old and worn but it is always clean. This particular stay was very noisy. We had large groups of non-English speaking people gather outside our rooms several times a day who yelled and banged on the doors of their party, including banging on ours. Constantly speaking VERY loudly and calling out for long periods of time did not allow for us to sleep in or enjoy the room quietly. This was a real downer for our experience. On advising reception on check out however, we were told if this ever happens again to tell them immediately and they will try and relocate us. Reception staff were great. $36NZD a night for parking which we used one night and it was a quick valet service which was great.
Stayed 7 nights in Jun 2024