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"Staff was great and room was very clean. Unfortunately we had fallen ill during our stay and the staff exceeded our expectations of helpfulness."

"ホテル内、何処も掃除が行き届いていて綺麗です。 部屋も清潔で静かだし、快適に過ごせました。京都まで電車で一駅3分で駅前なので、混んでいる京都に泊まるより良かったです。また次回も利用させていただきたいと思います。"

"I accidentally booked the wrong kind of room, but the staff there was quick to fix my mistake and put us in a room that could accommodate 2 people. The lobby is huge, which is nice because there were so many people coming in/out. They give you a locker to put your shoes in, as you cannot wear shoes in the hotel. We stayed in a room with 2 twin beds that I thought was pretty large by Japanese hotel standards. The onsen was open during most day time hours; of note, people are not allowed to have tattoos when you go into them. There are free sweet treats and free late night ramen available as well. We prepaid for breakfast, and I am so glad we did because it was the best hotel breakfast I ever had. There was an option to add breakfast to your stay if you initially did not have it included in your reservation. Washing clothes was free, but drying them was 100 yen per cycle. The hotel is located in a quieter part of the city a few blocks away from the canal, where there is a really nice walking/running/biking trail. Although it is in a quieter part of the city, there are a lot of restaurants/cafes nearby. Also very close to the Kyoto station and Shichijo station. I would 100% recommend staying here if you were to visit Kyoto!"

"Room was spotless. The staff were absolutely amazing. Room was big enough and had awesome water pressure"

"More room space than other hotels for the same price."

"Great hotel! I would stay here again."

"Great hotel overall. The Italian restaurant on site is incredible. The bakery/cafe is also really good. The rooms were very clean and modern. Had a great stay!"

"The property was well kept, and the staff were very kind and helpful. The lounge and eating area also had an excellent feel and ambiance."

"Great staff! Fantastic Breakfast. Large room considering the proximity to Kyoto Station. Very convenient location. i just not realize that my room had no window. Or rather it faced a wall. So, it might be good to check that info. Highly recommend. "