Airport Hotels, Southeast Texas Regional (BPT)

"Clean room & polite staff."

"Great location; walkable to many restaurants. New building and great layout of apartments. "

"Very clean and quit room"

"Everything was great except the AC it kept not cooling"

"The ac was great and the breakfast in the morning was delicious. "

"Yes."

"The one redeemable fact is that the room was clean and the bed was comfortable. When we checked in, it seemed like it was going to be nice. Then everything needed or wanted in the room was not available. There was a coffee pot, but no coffee packets or cream, sugar, etc. There was a phone to the front desk, but it had no dial tone and was unusable. There was a TV with a very unusual/complicated system to get "into" it, and there were no directions/instructions as to how to operate it. There was a bathtub that looked very good, and I was very exhausted after all the traveling and looking forward to a bath. There was no stopper or cover to keep the water in the tub. I was told, "shower only". One of the major reasons I selected this room was b/c the bathroom had a nice bathtub. Little did I know I would not be able to use it. We told the office and was told they would get one for the next night. They did not do that. Other than having a comfortable bed, nothing else that is expected such as the above mentioned items, was not there. There was one small soap, no shampoo, 2 washcloths, 2 towels. It could have been a 5 star review if some effort had been put into prepping the room for people to actually stay there. Sadly, that didn't happen."

"This was a great stay for the money! Would be great for longer stays!"

"The staff was very good and helpful. Breakfast was good sausage and gravy and biscuits, eggs and sausage. They did have juice and coffee available around the clock. The suite I was in was very clean and fresh. The only thing that slowed me down a little bit was in the evening I enjoy watching T. V but the channels did not match up with the list that was there and even the label markers in the TV screen was not the same. Small item, but overall, this is a very good and clean place, and I will stay there again when I'm in the area."