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Candlewood Suites Port Arthur/Nederland by IHG

2.5 star property
Relax by the pool or get moving at the 24-hour gym. Enjoy convenient amenities like on-site laundry and a front-desk safe.

Choose dates to view prices

Located in Port Arthur/Nederland, Candlewood Suites Port Arthur/Nederland, an IHG Hotel offers a warm welcome with its grocery store and library. Unwind by the outdoor pool or stay active at the 24-hour gym while enjoying perks like free self parking, dry cleaning services, barbecue grills and express check-out.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ₹17,344
₹19,945 total
includes taxes & fees
6 Jun - 7 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Candlewood Suites Port Arthur/Nederland by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Candlewood Suites Port Arthur/Nederland by IHG?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Port Arthur/Nederland by IHG on 6 Jun 2026 start from ₹17,344, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Candlewood Suites Port Arthur/Nederland by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Candlewood Suites Port Arthur/Nederland by IHG?

Self-parking is free at this property.

What time is check-in at Candlewood Suites Port Arthur/Nederland by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Candlewood Suites Port Arthur/Nederland by IHG?

Checkout is at noon. Late checkout is available for a fee.

Where is Candlewood Suites Port Arthur/Nederland by IHG located?

Situated in Nederland, this hotel is 2.9 mi (4.6 km) from Tex Ritter Park and 3 mi (4.8 km) from Central Mall. Medical Center of Southeast Texas and Babe Zaharias Golf Course are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.8

Cleanliness

8.2

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 19 out of 57 reviews
Rating 8 - Good. 15 out of 57 reviews
Rating 6 - Okay. 10 out of 57 reviews
Rating 4 - Poor. 9 out of 57 reviews
Rating 2 - Terrible. 4 out of 57 reviews

Reviews

Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities
Good customer service
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities

UNDER CONSTRUCTION

I had no idea the hotel was under construction. There was no info on how to get inside. No one would answer the phone. The A/C was turned off in the hallway. The elevator only worked half the time. The room was nice, but it was a bad experience otherwise. Someone tried to come into my room and woke me up before 10 am AND I HAD the DND sign on the door. Stay somewhere else for sure.
Stayed 1 night in May 2023
Verified

8/10 Good

AMBER

Liked: Cleanliness, staff & service
The staff was very polite and willing to help and assist in anyway
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2022
Verified

4/10 Poor

Sandra

Disliked: Amenities, property conditions & facilities
This property felt like a motel instead of a hotel. I normally have no issues with Candlewood. Dirty and old inside. Staff was nice though.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Candlewood is Awesome!

Great and friendly service, room was clean and comfortable. We highly recommend this hotel for your overnight or vacation stay.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
It was ok. Very noisy. The staff was friendly and helpful
Stayed 1 night in May 2021
Verified

10/10 Excellent

Cynthia Beaumont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beaumont was full

Beaumont was still full from the storm. This facility was a great alternative
Stayed 1 night in Sep 2020
Verified

4/10 Poor

Gregory

Liked: Room comfort
Disliked: Cleanliness

Comedy of Errors

Arrived to check-in after 3:00 pm, and was told the room wouldn’t be ready for another hour. After checking in an hour and a half later, we opened the freezer/fridge in the room and were blasted by the smell of shrimp/bad fish. The smell was pretty unbearable so we chose to not use the fridge/freezer and kept the door tightly closed. After dinner sometime around 6:30 or so, the door to our room was opened by another guest. Apparently the front desk gave this guest a key to our room not knowing the room was already occupied. The beds were comfortable and we liked how roomy the suite was, but I think we’ll be avoiding this location in the future.
Stayed 1 night in Oct 2020
Verified

8/10 Good

Jimmy

Liked: Property conditions & facilities, room comfort

Jimmy

No breakfast. Only cleaned the extended stay room once a week which meant I had to go ask for clean linens every day. Other than that it was ok.
Stayed 12 nights in Jan 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not enjoyable
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for traverlers.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Nickolas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ok but not very clean

Hotel room had an odor to it. Bed wasnt very comfortable. Luckily I just needed the room for a few hours before heading to a job to catch some sleep. If I had to stay in the area again I'd probably get a room at the holiday inn instead.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. It was very nice and clean!
Stayed 1 night in Aug 2019
Verified

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business

Business trip. 1 night stay. Doesn’t have breakfast but does have full kitchen and great coffee.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, but not as good as I usual!

A loose toilet seat was the only complaint, but the place could use a little freshening up! Candlewood is usually nice, but in this case a little overpriced, but always a good dependable experience!
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place - great location!

Loved the kitchenette inside the room! Clean and tidy (aside from the bathroom door that looked like someone had punched it at some point). But we had a good time speculating what might have happened. Other than that, the room was great! Front staff was so helpful and friendly! If I ever need a stay in that area again, I will definitely be staying at this hotel!
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and clean hotel. Free laundry services. Kitchenette in every room.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay!

The lady at the front desk was wonderful. She was very friendly and helpful. The room and pretty much the entire hotel were very clean. The bed was comfortable, as well as the recliner. The only issue with my stay was that the toilet made a awful noise whenever it was flushed, but quickly went away. When the room was as great as it was, you can easily over look something as simple as a little noise. I highly recommend this hotel.
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Decent hotel, little too expensive for what it is.

This is a no-smoking hotel which was perfect for me as I do not smoke, however upon entering the room you can tell someone previously smoked in there. There are always a few people outside the front door smoking, I think it's disgusting. The management should make them walk at least 100 foot away, the smell fills the lobby pretty easily. There was a free bag of pop corn in the room when I entered it. The shower head trickles water, I love it when it's like a downpour on my head though. The desk has 2 different chairs to sit in, it's convenient for those who like options. The fridge was clean and kept my food cold. The front service staff was on their phones every time I saw them, a couple of times they didn't notice me and I had to get their attention. The price per night is about $130, I don't think the hotel is worth it though, maybe in the $90-$100 price range. When I stayed there it was pouring rain, in the front entrance is where the water from the roof funnels down and doesn't disperse around the sides or the back so if it starts to rain there BRING AN UMBRELLA or you will get soaked like I did. I get the neighborhood vibe that if you leave your vehicle unlocked, you will get it broken in to. I always carry my gun on me so I felt confident I would not be disturbed. I suggest you book a room at hotels.com instead of on site or on their website, it's about $10 cheaper per night.
Verified

4/10 Poor

Amy

Disliked: Cleanliness, staff & service, room comfort

hotel misrepresented available rooms, breakfast

We did not get the type of room that we booked through hotels.com Also hotels.com mentioned that there was breakfast included and there was no breakfast. Hotels.com has been accommodating about the breakfast, giving us a voucher for a stay at a future hotel. However, the hotel has not contacted us or even apologized for giving us a smaller room with no door between the bedroom and the living room. We have children that are 4 and 6 years old and we need a separate door to get any sleep. I spent 20 minutes on the phone with someone from hotels,com to get this type of room, and would have booked elsewhere had I known they did not have this available. I feel they misrepresented what they had available and then failed to even apologize. Also our room did not even get cleaned or re supplied in between our two nights. This was among the worst stays I have had at a hotel. I had to go out at midnight to Walmart to get breakfast supplies, as they informed us at check in there were absolutely no breakfast options. When we were checking out the front desk mentioned that we could have gotten something for free in the hotel store - AFTER I had made a midnight Walmart run! Do not book here - they are not accommodating or nice.
Verified

6/10 Okay

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bring your own alarm clock.

Asked for a wake up call and a cab called for the morning- didn't receive either. Alarm clock in room didn't work.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A helpful employee sets the pace! Thank you Alyss

Chech person, Alyssa, was most accommodating. Very kind
Verified

6/10 Okay

Daniel

Not bad

Not bad, other than the smell in the hallway which also permeated the room I tried numerous things to get rid of the smell but it stayed. My friend who lives in the area says that's just the smell of the area, but having to breathe that in all night wasn't great. The room itself was fine and although I didn't use them the fridge and stove would be beneficial on longer stays. For the price it was a decent deal.