Search Hotels Near South Elgin Dog Park, South Elgin

"Room was clean. They were remodeling the hotel but rooms are currently older rooms."

"Ok we absolutely loved our room. We had a balcony, two queen sized beds that were extremely comfy and the room was well sized and while the bathroom with the tub and shower were dated it was very clean. The towels were VERY soft and clean. Loved it! The pool and hot tub…were not amazing conversely. We got there at night so maybe that is why the appearance wasn’t what I expected. Felt a bit dingy. I didn’t feel comfy to get in."

"They had to go breakfast bags for people needing to leave. Staff went the extra miles Le in every way."

"As said before, this is my go to hotel when going to Chicago. Still will be but disappointed with my last stay. We settled in for the night and around 11:30p the TV went out. You could hear , could see the guide, could see if you open YouTube and Netflix but if you tried to go to the channel itself, whether it be regular TV or Netflix YouTube, the screen wouldn't show. Turned tv off ,tried numerous times but nothing worked. As a insomniac it wasn't the best for a TV to go out. All I could do was listen. Asked if there was a partial refund or compensation for this and the worker said she would let the manager know because I'm familiar with the manager, left my number and I never heard from them. There were other issues with the room as well but I won't discuss here because I do like the hotel and the staff. Whether I could get a compensation for that trip, maybe an upgrade on our next visit, anything, I would have appreciated a phone call or email. I will would recommend this hotel to others. They are a great hotel and amazing manager with great staff."

"Dirty rooms , roaches around the bed , very bad smell "

"Fresh"

"I would say this was the lower end of the Hyatt properties. It didn't help that 80 rooms were taking up by kids hockey teams. The room was clean and the shower was nice and hot. Cleaning staff were very nice. If we ever go back to Schaumburg we would go to the Hyatt Regency."

"Front staff was so friendly and changed our room after we asked if our room was a long walk. I have mobility issues. They immediately offered to give us a closer room! Room was clean, bed was comfortable. Will stay there again without hesitation. "

"The front lobby looks great but the hotel rooms could be better. Although, it’s clean; however, the rooms specially where I stayed could have been improved or renovated. The closet doors wouldn’t close properly unless done certain manner. Bath rooms don’t have exhaust fan, which typically I guess of most hotels and there are old patches and cracks that could have been fixed. The pictures of the model rooms from the website is completely different and deceiving. Moreover, the rooms could have made it more sound proof because not only you can hear loud footsteps from above from but also noice from outside the building and inside the hallways. A disappointing. "