I was welcomed as the first guest to ever book through Hotels.com and given a complimentary upgrade. The staff was charming, efficient and lovely in every way. The suite was on the top (4th) floor. We ordered dinner through one of the recommended restaurants (which was so-so) but before the food arrived, the hotel staff came and brought in cutlery, plates, set the table and then brought the food that had been delivered to the desk. In the morning, my breakfast was served in the suite as well. This hotel far exceeds the norm; as it is brand-new, the swimming pool is not yet open. My only two slight concerns were that the television is in the living room only (none in the bedroom) and that the toilet wobbled and the seat cover on it was loose, but the latter is likely only a startup oversight that will soon be sorted. Staying in the Sohar area frequently, I can definitely recommend this hotel and wish the competent and lovely crew the very best in the future. I will return.
