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Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia

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Terrace/patio
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia

Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia

5 out of 5

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

  • Popular LocationSaint Sofia Monument3 min walk
  • Popular LocationCyril and Methodius National Library of Bulgaria18 min walk
  • Popular LocationBulgarian Parliament19 min walk
  • AirportSofia (SOF)18 min drive

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About this area

Sofia

Located in Sofia, Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia is in the city centre and near a metro station. Church of St. George and Sofia Central Mineral Baths are notable landmarks, and if an activity is on the agenda, visit Vitosha Blvd. Looking to enjoy an event or a match while in town? See what's going on at Bulgarian Army Stadium. Guests appreciate the hotel's central location.
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Popular Location

What's nearby

  • Saint Sofia Monument - 3 min walk
  • Church of St. George - 5 min walk
  • Council of Ministers Sofia - 5 min walk
  • Cyril and Methodius National Library of Bulgaria - 18 min walk
  • Bulgarian Parliament - 19 min walk

Getting around

  • Serdika Station - 2 min walk
  • Sofia Sever Station - 6 min drive
  • Sofia (SOF) - 18 min drive

Restaurants

  • Where to eat
  • Stardust restaurant – Serves breakfast, lunch and dinner.

About this property

Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia

Luxury Sofia hotel in Sofia City Center, near Church of St. George
Along with a casino, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a conference centre are on-site. All 241 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia offers 241 forms of air-conditioned accommodation with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in October 2019.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (BGN 30 per day)
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: BGN 30-36 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Art gallery
  • Designer shops
  • Fitness centre
  • Shopping centre
  • Shopping

Family friendly

  • Baby bath
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Bulgarian
  • English
  • German
  • Greek
  • Russian
  • Spanish

Business services

  • Business centre
  • Conference centre (13563 square feet of space)
  • Meeting rooms 7

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 casino gaming tables
  • 75 casino slot machines
  • Bingo
  • Casino (4306 square feet of space)
  • Casino VIP room
  • Couples dining
  • Renovated entire property – October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

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Business-friendly
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5 star
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Guest rating 4+
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Hotel
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Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BGN 59 per pet, per night
Dogs and cats welcome
1 per room (up to 22 lbs/10 kg)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BGN 59.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: BGN 50 per night
  • A tax is imposed by the city: BGN 1.31 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between BGN 30 and BGN 36 per person (approximately)
  • Airport shuttle fee: BGN 59 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: BGN 30 per day
  • Pet fee: BGN 59 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: BGN 59.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Balkan Hotel Sofia
Balkan Luxury Collection
Balkan Sofia
Balkan Sofia Hotel
Hotel Balkan Luxury Collection Hotel
Hotel Balkan Sofia
Sofia Balkan
Sofia Balkan Hotel
Sofia Balkan Luxury Collection
Sofia Hotel Balkan Luxury Collection Hotel
Sheraton Sofia
Sofia Sheraton
Sofia Hotel Balkan Luxury Collection Hotel Sofia
Sofia Balkan Luxury Collection Sofia
Sofia Hotel Balkan a Luxury Collection Hotel
Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia Hotel
Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia Sofia
Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia Hotel Sofia

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 250 out of 600 reviews
5 - Excellent 42%
Rating 4 - Good. 223 out of 600 reviews
4 - Good 37%
Rating 3 - Okay. 84 out of 600 reviews
3 - Okay 14%
Rating 2 - Poor. 24 out of 600 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 600 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities
Write a review

3/5 Okay

Business traveller, Travelled with partner
Disliked: Cleanliness
I am very disappointed. Room was very dirty, no changing towels etc.
Stayed 4 nights in Mar 2021

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for exploring the city. No parking.
Big hotel located right at the center of the city. Great for exploring the city by foot. Old style building (actually built at 1956). We got a small but nice and comfortable room. No views from the small window. Its not exactly clear why this hotel deserves a "5 star' rating. No pool or special services. No parking ! (We were told that the parking outside the hotel belongs to the city and we were charged 15 Euro per day for parking).
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Best location, very friendly staff. Very clean. Thank you.
Stayed 3 nights in Jul 2020