"Important: if using Google Maps, make sure to turn right immediately after the Vini Vini in the commercial area. The old location leads to the maintenance area and no way to enter the lobby.
A beautiful location with the best view of the sunset but the hotel needs some TLC. The rooms themselves are clean and pleasant, but the elevators and stairwells are very dirty. The entrance is beautiful but lacking ambiance (furniture, decor, music, employees). The lagoon area is nice but needs some landscaping. Beach access is nice. Restaurant on the beach is nice. Signage also needs updating. Staff were friendly but still in training.
I think the hotel should have delayed it's reopening for another month or two, really cleaned up the place and had a soft opening for family and friends at discounted rates so the hotel could figure things out.
Not sure why this stood out as well, but could also benefit from having secondary and tertiary logos (I think it's because the bar soap was wrapped in plastic wrap with the really generic text logo and it made it feel really cheap)"
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