Smith Mills Hotels from ₹5,265

"Staff was very friendly. The environment was welcoming and pleasant. I was in town visiting friends for the taco festival and decided to stay the night here. Upon arrival I noticed hairs on the bed and a stale smell in the king size room. I immediately went to the front desk and the lady upfront handled it and told the housekeeper to put fresh sheets etc on the bed. Later, when I arrived to freshen up I could tell the housekeeper just wiped off the top with her hand. I took videos of before and after to make sure just in case. I was in a rush and didn’t have time to say anything. When my night was over and I was ready to settle in I went to lay down and noticed the same hairs on the sides of the bed. (Same ones she dusted off) So, I pulled back the comforter and behold lots of black crumbs, debris, and hairs. Also, on the pillows. Then I noticed fresh stains on top of the comforter. It was absolutely disgusting! How lazy and gross to think that it is okay to cover that up with a sheet? As if no one would notice. It’s nasty and unsanitary. One job to do and refuse to do it. Even after a complaint and was told to redo it. I paid $200 for the night and it definitely wasn’t worth the stress. I had to call front desk to get fresh sheets to throw on top of the funk just to lay my head down to sleep. I understand that housekeeping is a lot of work, but that’s the job that you signed up for and are getting paid for. Why not do it the right way? I would have slept better at a 2 star"

"No"

"The breakfast bar was excellent. The food was fresh and appetizing! Nice place to stay!"

"Bfast staff the best "

"The room was really comfortable, but I went to check out this morning and stood at the counter for 10+ minutes (also rang the bell multiple times) and nobody came to the desk at all. "

"Everyone and everything was great."

"Room was clean. Bed was comfy. Needed better lighting. Staff was great. Breakfast had a good variety. Only complaints was the typical price gouging because of local event and having to pay extra for parking."

"Small place. Very good for the value."

"I cleaned the room myself, because there was food in the microwave, frigde snd the walls, central air unit,chairs, tables fridge abd floors"