2/10 Terrible
Alex
Travelled with partner
25 Aug 2024
Disliked: Staff & service, property conditions & facilities
The staff, mainly the 2 women behind the bar, was excellent, very polite and no complaints. Thats where the good ends I'm afraid. We was informed upon arrival of the food times, and how they stop serving food at 2045. This is for a pub full of people plus guests. Our second night, we came back from a lovely day and was ready for our tea, at 1730, we tried to order. However, we was told they are stopping service and refused any food orders because they had a party booked in. The amount??...... 17! 17 people as a booking brought the entire kitchen to halt for everyone else and no one could be bothered to inform us. They treat it more like a club than a hotel and pub. The music is blaring out until stupid o clock in the morning, with absolutely no regard for the guests, and they absolutely do not care. The walls are disgustingly thin, to the point where we could hear the man in the room next to us farting all night, along with every word of their conversation. £170 for a room where you get no breakfast, no tea if theres a party of 17 in, no peace, no sleep, no privacy because of the thin walls, and you don't even get asked how your stay was because to check out, you put your key in door and they don't want to know you after that. Would honestly, hand on heart, urge people to look elsewhere before booking this "hotel". Get your priorities in order! Either be a club, a pub or a hotel, but you're failing at what it is at the minute.
Alex
Stayed 2 nights in Aug 2024